They sent me the wrong size dress, I bought it for my mom (size 12) and they sent a dress that fits me like a glove (size 6). When I contacted them--they said they stated that they do not do refunds and can only refund 15%.
Additionally, they mentioned that they do everything "custom made" and "to order". This dress was made in some warehouse and the stitches are all out and my child can make a better dress.
Nowhere on their website it said that they do not do refunds. The dress cost $154.48 and I want my money back.
Product or Service Mentioned: Jjshouse Dress.
Reason of review: Damaged or defective.
Monetary Loss: $154.
Preferred solution: Full refund.