Wrong Size, Defective Dress, JJsHouse not paying Return Shipping Costs..
I received dress on March 24, 2015 promptly.Dress is wrong size and ruffle edges unfinished and popping out.
I immediately provided proof Picture of lower front ruffle between the bodice and skirt. Fabric is not sufficient to conceal the joints, rough edges popping out. Ordered US Size 6 Bust size 34 1/2. I received Bust size 31 1/2.
I tried to be patient and reasonable. I sent email back and forth for 7 days now and no resolution. Wedding is April 4th. I was offered approx.
$15.00 for alteration.
Actual total cost of Alteration/Fix is $78.00.JJS not honoring return with free shipping.
More Review Details
- Reason of review:
- Damaged or defective
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Bridemaids Dresses
- Review category
- Ceremonies and Events
Author wants to be contacted by the company. Learn more ›
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