Wrong Size, Defective Dress, JJsHouse not paying Return Shipping Costs..
I received dress on March 24, 2015 promptly.Dress is wrong size and ruffle edges unfinished and popping out.
I immediately provided proof Picture of lower front ruffle between the bodice and skirt. Fabric is not sufficient to conceal the joints, rough edges popping out. Ordered US Size 6 Bust size 34 1/2. I received Bust size 31 1/2.
I tried to be patient and reasonable. I sent email back and forth for 7 days now and no resolution. Wedding is April 4th. I was offered approx.
$15.00 for alteration.
Actual total cost of Alteration/Fix is $78.00.JJS not honoring return with free shipping.
This reviewer shared experience about damaged or defective and wants this business to issue a full refund as the author lost $121. The author is overall dissatisfied with Jjshouse and uploaded a picture. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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