I received dress on March 24, 2015 promptly. Dress is wrong size and ruffle edges unfinished and popping out.
I immediately provided proof Picture of lower front ruffle between the bodice and skirt. Fabric is not sufficient to conceal the joints, rough edges popping out. Ordered US Size 6 Bust size 34 1/2. I received Bust size 31 1/2.
I tried to be patient and reasonable. I sent email back and forth for 7 days now and no resolution. Wedding is April 4th. I was offered approx.
$15.00 for alteration.
Actual total cost of Alteration/Fix is $78.00. JJS not honoring return with free shipping.
Product or Service Mentioned: Jjshouse Dress.
Reason of review: Damaged or defective.
Monetary Loss: $121.
Preferred solution: Full refund.
Location: Somerset, New Jersey