Jjshouse website is in China!! 1st red flag!!!
2nd, no phone number to call!! 3rd, only website communication! !! Yes, I waited over a month for a faux fur black cape!!!
The company charged my debit account $41.00 for cape and $9.00 for shipping and handling charges! !! After several website complaints about paying for product and no item delivered, did this company refund me the $41.00 but not the shipping cost! !
Now, after waiting for weeks for the cape, I felt duped by this company but then , I received the cape and I have to say , it is beautiful! !! I wrote on their website to apply the $41.00 back on my debit card , but no response from them whatsoever! !!
I am an honest person so, I tried to pay for the item, what else can I say????
Sincerely, Nancy S. Caswell
Product or Service Mentioned: Jjshouse Customer Care.
Reason of review: Return, Exchange or Cancellation Policy.