Featured Not resolved
Advertised vs Delivered
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Value for money

I ordered my white wedding dress from them...well surprise, surprise, that *** was light purple. I have sent them several emails and they refuse to give me my money back, claiming they gave me the right color and everything.

All they offer is a stupid coupon, like who would buy from them a second time? I am honestly going to keep spamming them until they get tired and give me a refund, or I will send them their stupid dress back with a dog dump inside!!! Their return policy clearly states that if they give you the wrong color they will issue a full refund, but they are blatantly refusing. This stupid Chinese company should be banned from selling in the US!!!

Bottom line: Do NOT order from them!!!!!!! I lost $115.

Product or Service Mentioned: Jjshouse Wedding Dress.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $115.

Preferred solution: Full refund.

I didn't like: No refunds or returns, Item not as advertised, Poor quality, Customer service and refund policy.

Company wrote 0 public responses to the review from Feb 06.
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