OMG.I wish I had read these reviews before I ordered this dress. I ordered a dress from this company and I know for a fact they did not make this dress. I ordered one week and it came the next week. It looks nothing like the picture. According to the website it's...
View full review
2 comments
Anonymous
#1204406

I also wish I would have read the reviews. Ordered two dresses they look NOTHING like the website and the material is horrible, heavy and very cheap with color variations.

The worse thing is that the fabric smells really bad like burned plastic! My dress was not made to order. NO REFUND!!! BEWARE!

Do not buy unless you want to get ripped off these dresses are going in the trash! Lost 350$ .....

View more comments
Review
#905035 Review #905035 is a subjective opinion of poster.
Product
Jjshouse Dress
Reason of review
Bad quality
Loss
$160
Preferred solution
Full refund
I ordered two dresses and they were awful.The fit was terrible and the color was not anything like the picture. They will not accept them for a return. This company is a scam. They produce very poor quality dresses and will not take returns. DO NOT ORDER FROM THEM. In...
View full review
Review
#893679 Review #893679 is a subjective opinion of poster.
Product
Jjshouse Dress
Reason of review
Not as described/ advertised
Loss
$400

Jjshouse Dress Review

2.5
Details
Simple Review #1462541446 - JJsHouse
I bought a purple dress and the tail had a part in it already ripped I haven't even worn it also the bust is to big for me
View full review
Review
#842612 Review #842612 is a subjective opinion of poster.
Product
Jjshouse Dress
Reason of review
Damaged or defective

Jjshouse Dress Review

2.5
Details
Dress was suppose to be 18 w, more like a 16,refused to exchanged,but offered a 10 percent off another purchase.only have a seven day return policy.ordered dress while out of town,came while I still was out of town, but they did not care.
View full review
Review
#839236 Review #839236 is a subjective opinion of poster.
Product
Jjshouse Dress
Reason of review
Not as described/ advertised
1.0
Details

Update by user Nov 24, 2014

So after jjshouse offered me a 40% refund on my dress and a coupon for their brokerage fee. I used the coupon to order a flower bouquet, a cake topper, and some angel ornaments. Thank God I have already got these items covered for my wedding because this is my new issue...

View full review
1 comment
Anonymous
#1079302

God *** this woman is a piece of work.

Taxes and duty are completely separate from what the manufacturer can determine and precharge.

It's on the onus of the buyer to be aware of all possible tax and duty charges depending on the country she lives in. If you're living in Canada, there is the NAFTA agreement (North American Free Trade Agreement) that Canada, US and Mexico have signed to improve their export and commerce. Essentially anything made in these countries and can be shipped to the signed trade countries free of any duties (although you are still subject to taxes). Because you bought something that was made in China you are subject to the duties on products made outside of North America.

Sometimes you get lucky and the chinese companies will list a smaller dollar value and mark it as a gift so that you don't have to pay the duties on your purchase. That's not to say that it will work in all cases and its also against the law.

Another fact the brokerage companies (they are not chinese! they are whichever company that has a presence in that country and deals closely with the customs system of that country) will charge to UPS/DHL etc for handling the paperwork and to pay your duties before it can enter the country. In return UPS will pass that charge to you which includes the brokerage companies handling fee.

Usually $10-15 on top of the taxes & duties. Also Taxes and duties are different. Duties are tariffs on imported goods but taxes are the provincial and or federal taxes charged on all purchases.

Another thing! Just because you had a wedding dress custom made does not make it exempt from additional alterations.

Sometimes in the rare case it does, but by in large it's the opposite.

Even $17000 haute couture wedding dresses such as Galia Lahav/ Inbal dror made custom to your measurements will require some additional tailoring to your size once it arrives. That is what the bridal consultant told me when I went to see the dresses before deciding if I wanted to go the replica route.

Anyways this customer is being ridiculous with her requests and expectations.

Review
#553586 Review #553586 is a subjective opinion of poster.
Product
Jjshouse Dress
Cons
  • Customer service
  • Custom sizing not custom
  • Refund policy
Reason of review
wrong size plus surprise fee and bad customer service
Loss
$229
Tags
  • hidden fees

Jjshouse - Dress Review

I have placed an order with this company and i got a dress that was not my size when i tried on my daughter said that i look like a potato bag plus the dress had a bad cut from the button like if a kindergarten had cut it out i had tried to returned it by contact them by phone and they don't even have one at all they only have an email so i email them with this issues and they reponded with not having another dress like the one i order and plus they cureent refund me back my money because it was not return in seven days and i just got it yesturday i have not even got yet to the seven days i am going to file with my bank to make them return my money back
View full review
2 comments
Anonymous
#875623

Your bank will not refund you. I tried getting Visa to refund me but they didnt send me a penny.

Anonymous
#859530

I had the same issue- Even though I tried to organize a refund the same day I got the dress, they don't give refunds at all. The dress was absolutely awful.

Didn't look like the dress in the pictures. Will never shop with them again

View more comments (1)
Review
#523772 Review #523772 is a subjective opinion of poster.
Product
Jjshouse Dress

WILL NOT TAKE RETURNS | JJsHouse in Richmond, Virginia

They make it sound like you are purchasing a customized dress. Hardly the case. I ordered a size 6. Usually take a 4, but decided that since I was ordering online, I could always get it taken in if it was too big. The dress for VERY small. It was cheaply made and material the dress was made out of stunk. I tired to get a refund and they actually suggested that I give the dress to a friend to improve our relationship!! They offered a 10% refund and eventually offered a 35% refund. A 35% of a $135 dress! I have called my credit card company and they are looking into it. If you have ordered something and are having the same problem, CALL you credit card company and dispute it.
View full review
Review
#508963 Review #508963 is a subjective opinion of poster.
Product
Jjshouse Dress
We ordered our bridesmaid dress from jjshouse.com. The website was sketchy about their refund policy but promise customer satisfaction. I recieved my dress and was not happy at all. The fit was bad and the quality was poor. I emailed back and fouth with Cheryl from...
View full review
6 comments
Aditri
#616210

I bought a wedding dress for my sister last month, when i got the dress, i am very excited because the dress is very beautiful, i love it so much, and it fit my sister very well, and the site is www.thereone.com

View more comments
Review
#274910 Review #274910 is a subjective opinion of poster.
Product
Jjshouse Dress

Contact JJsHouse Customer Service

Website:
www.jjshouse.com
Mailing Address:
Flat/RM 901 Yip Fung Building 2-12 D'Aguilar Street, Central
Hong Kong, Hong Kong
Hong Kong
Phone:
+8 528 199 0571
All JJsHouse Contacts

JJsHouse Reviews

  1. 246 reviews
  2. 105 reviews
  3. 33 reviews
  4. 16 reviews
  5. 23 reviews
JJsHouse reviews