they sent me the wrong dress and when I submitted a ticket to return they said that it wasn't there fault they made the wrong dress and that they would offer a 10% refund or a 20% coupon. Why they wouldn't let me return it out of my own pocket and let me reorder I don't know.
Very unhelpful, and rude. No to mention you can't talk to anyone it's all through e-mail! I will never use this place again.
If you are comfortable with eating $120, because after you ordered everything properly and they sent you the wrong dress, then go right ahead. If you aren't a millionaire and are trying to save money while budgeting for a wedding than look else ware
Product or Service Mentioned: Jjshouse Dress.
Reason of review: Poor customer service.
Monetary Loss: $120.
Preferred solution: Full refund.
JJsHouse Pros: Clothing.
JJsHouse Cons: Return policy and customer service.