Not resolved

Ordered a first communion dress there. I tried to cancel it before it was sent because it was taking 3+ weeks.

They don't allow cancellations after a short window after it was purchased. They said they would only refund the shipping cost if it was cancelled.

Dress came in time. However it was way to bulky and the top was too risque. I contacted them to return the item.

In short they said no. So now I've wasted $80 and will be donating this to good will.

There is a lot of fine print for cancelling orders or returning items. It is a lost cause if you aren't satisfied with the dress. Customer service was terrible and they know it.

Better to buy a dress on amazon. Free returns.

Product or Service Mentioned: Jjshouse Dress.

Reason of review: Poor customer service.

Monetary Loss: $80.

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