Update by user Jul 28, 2015
Well, I have to be fair and tell everybody that they did resolve (half) of my problem after I have left a post like this in all the websites I found and after I took the review off one website (I suppose they didn't see all of them). Ye!!
They had the courage to ask me this "deal" (it's astonishing!!), but off course I took it off only because I would advert everyone in all the other websites as this one here. So that's why I maintain this commentary, hoping the ones who were in the same situation require their money back as, as customers, we have the right either to complain or/AND to have our money back.
I would never have bought from them if I had read this commentaries before. Hope I would be of any help for someone else.
Original review posted by user Jul 15, 2015
I ordered from this website and received the product with taxes of 83 euros (France) and I didn't even know that it was an importation... It's not clear at all in their website, when we're paying.
Besides, the shoes are made from glitter and it fits only for Carnaval and it's poor quality. The worse thing was the dress. I had to buy another wedding dress one week before the wedding, when I accepted for myself that it was impossible to wear plastic tissue in my wedding day. The result is that I expended too much with products that I wouldn't get for free.
As if that is not enough, their service is terrible, agressive and the simply don't refund the product, even though I had never used it (it gave me allergie just trying it!). They even doubted it...
Don't be naive as me to trust this company! Stay far away from them!!
Reason of review: Poor customer service.
Monetary Loss: $30000.
Preferred solution: Full refund.
I liked: Fast delivery, Prices.
I didn't like: Horrible customer service, Return policy, Quality and size, Refund policy, Return policy and customer service.