My dress for a wedding. The poor delivery company DPD contacted me by text and advised when they were going to delivery.As I work I requested that I collected it and agreeda date.
I have been told by DPD that they have lost my parcel, they advised me I needed to contact JJS who would be able to resolve the situation. JJS have told me it is not their problem and contact he delivery company.
I have no dress, am out of pocket and stressed going round circles. Save yourself the stress and avoid this company.
Product or Service Mentioned: Jjshouse Dress.
Reason of review: Poor customer service.
Preferred solution: Deliver product or service ordered.
JJsHouse Cons: Service.
Location: London, England