I ordered a bridesmaid dress for my daughter from JJshouse.com wesite. I used the size chart and measurement instruction found online.
I double checked the measurements due to the large size it was telling me to order. The dress was at least 2 sizes too big. The only part that fit okay was the lace top portion. Sadly, that does not help with the rest being way too big.
I contacted the company to return for same dress smaller size.
I had to submit pictures. Which I did. Then they tell me they do not take returns. But wait!
They will give me a 10% refund on my purchase.
With which I then take said dress to a local tailor to have altered.
I have attached pictures. Seriously, I should have had the dress custom made locally!
Product or Service Mentioned: Jjshouse Customer Care.
Reason of review: Not as described.
Monetary Loss: $151.
Preferred solution: Full refund.
I didn't like: Size chart was misleading no refunds.