JJsHouse - Sent back dress for a bigger size
I sent mother of the bride dress back on sept 9, 2019 order # 062498**** it was 137 plus tax which I paid around 153.00 for it. I wanted it exchanged for a 16w I sent back a size 14.
I need a 44 inches in the chest area. The bottom of the dress was ok but the dress would not zip because I had ordered without looking at the size chart assuming I wore a 14 so I realized and tried to contact yyou before the dress was shipprd a 14. well it was sent back to where it was sent from and I put a letter telling you I need a 16w so the post office tracking number is 950551****579249****23 and the dress order number is 062498**** its already paid I just need to exchange it for a 16w. im really not pissed just frusterated.
I don't have a printer i sent back a letter with the dress.
Im sorry if this is not your proper procedure. im just busy.
Reason of review: Return, Exchange or Cancellation Policy.
Preferred solution: Deliver product or service ordered.
JJsHouse Pros: Liked the dress but is to small.
JJsHouse Cons: Do not follow their own return policy.
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