I ordered a dress as a mother of the groom. The dress was NOTHING like the picture and I asked for a refund and was denied.
I opened a Paypal dispute and this Co immediately agreed to refund. I should have questioned that immediately. I sent the dress back which cost me $35. I was asked at the post office if I wanted the dress back when it was undeliverable because the “majority of companies give incorrect return addresses”.
After a month of no tracking activity I went into the post office was told once it hits China there is no tracking unless I had paid $75. This option wasn’t even offered. I wouldnt have paid that much anyway for a $185 dress. I opened a dispute with Paypal.
After six weeks I have just been notified I lost the dispute since I couldn’t prove it had been returned. You absolutely know this company is aware of this loophole. Ridiculous. Do not order from this company.
The dresses are awful.
AWFUL. You will lose your money.
Product or Service Mentioned: Jjshouse Dress.
Reason of review: Return, Exchange or Cancellation Policy.