JJsHouse
Reviews and Complaints
Gallipolis, Ohio
Need to order on phone
i ordered in april and pd $44 to get earlier but found out yesterday
my order never went thru my sons wedding is JUNE 7th I have the order redone in my shopping basket but one of previous ordered not available in hunter green now so I picked another one.
I AM ORDERING THREE DRESSES THIS TIME BUT NEED THEM ASAP
PLEASE LET ME ORDER BY PHONE OR SHIP OVERNIGHT
740-645-**** Patti Bodimer
144 Ann Drive Gallikp[olis, Ohio 45631
A Coruña, A Coruña
How to select expedite shipment when buying online?
I am trying to buy a white communion dress online but how to select the fast shipment option? When I try to buy it defaults to standard shipment but no option for expedite 48 hour shipment? How to select expedite shipment?
Thanks,
Judy
Email me at judy.pacubas3@***.com
Downers Grove, Illinois
Return
I am returning my dress as It did not fit me and style not as expected and in picture. I will ship it tomorrow and would like to get my refund in full including shipping cost which my husband paid by mistake.
We wanted to order the dress as try on basis.
Please do the needful. Thanks
User's recommendation: Will be there
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Verified ReviewerCancel order
My shipment has not arrived yet and the wedding has already passed. I want to cancel my order. However, the card that I charged it on had fraudulent charges, so it had to be replaced with another card and another number.
- Beautiful dresses
- Not shipped in enough time
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYou cancelled my order
I see that you cancelled my order, and I want to know why. Why, why, why? My order was paid by American Express on 4/4/25.
- Appreciate the try on prigram
- Unable to get in touch with customer service
Preferred solution: Confirmation of my dress order
User's recommendation: Yes, will suggest to others to purchase garments
Burlington, North Carolina
Phone number
My problem was I couldn't get in contact with someone to speak to over the phone I could not speak to no one on the phone
User's recommendation: The product was very nice good quality my only beef is I couldn't call nobody to speak to
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancel order
I need my order canceled or I am contacting my lawyer. My order number is 056427****. Do not charge my credit card.
- Can not contact anyone
Preferred solution: Full refund
User's recommendation: It's a scam
Salem, Oregon
Myself grwndmother of bride
Mediocre
Do not like online ordering with no ability to speak to JJ House. When ordering it is nicer to speak to a real oerson
Miami, Florida
Status of delivery
Was told the number did not exist
I was given a number to call and it just did not work. I only have one question for jjs jouse. Thank you very much.
Mason, West Virginia
Question about shipping
I want to see if I could pay to get it shipped here quicker. I thought I clicked that option but when order was confirmed I must have picked standard. Is there any way to change this to get it here before May 3rd?
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Verified Reviewer |
Richmond, Virginia
Order not received
You texted me that my order had been shipped last week. I paid for expedited shipping still havent received it
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Castlegar, British Columbia
Resolved: Refund on returned items
Company fixed the issue and I have been provided with apology. After your contact the company emailed me and I was able to resolve it with them.
I returned items on August 23, 2024 after contacting your company. I received an email the same day confirming that I would receive my refund within 3 - 14 business days.
As of today, October 17, 2024 I have NOT received my refund. I have contacted your company and have never received a response. This seems to be the only other method of contacting you. I returned the items via Canada Post using the label that your company emailed to me.
I now believe that your company scams customers by not refunding them for returned items. This is called stealing!!!
User's recommendation: Do NOT order from this company
Fair Oaks, California
Shipping back
I need to speak to a live agent to clarify shipping . And make sure I wont get charge for trying the clothes
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Verified Reviewer |
Wierden, Overijssel
Bad Service, My problem is still not resolved
Subject: Immediate Action Required: Urgent Help Needed to Complete
This is an emergency request for assistance with my order. I have been trying desperately for over a week to place an order for a dress that I need immediately, but I have been unsuccessful despite trying everything.
I have followed all steps provided on your website and even attempted alternate solutions like [briefly mention attempts].
Nothing has worked, and time is running out. I cannot afford further delays.
I am pleading for your immediate attention and support to resolve this issue or process my order directly on my behalf. Please prioritize this matter as critical.
I am ready to provide any further details required.
I am counting on your swift action. Please get back to me at the earliest possible moment.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder concern
I couldn't find my order. They helped and tracked it down.
It was an error on my part but they fixed the issue quickly. I used their Facebook and online chat. They emailed me and also messaged me directly through Facebook to fix the issue.
I highly recommend connecting with them this way. There is no actual phone number to contact them that I found.
- Good quality fast response
Preferred solution: Found my order
User's recommendation: Contact them directly through Facebook messenger or their website chat.
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Thank you for reaching out to us via Pissed Consumer. Unfortunately, we were unable to locate your order number.
Could you kindly provide the email address you used to place your order or the order number itself? Please send this information to service@***.com, and we will work on resolving your issue as soon as possible.