Jjshouse Reviews and Complaints
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I ordered a dress that was apparently made by a seamstress that was drunk!!! The dress was so ill made, when I sent them a picture they offered to give me some of my money back if I took to to my local seamstress. I refused, I sent the dress back regular mail (as...
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I ordered two dresses for a formal event in June 2017. They were not custom made but they were two sizes to big to allow for a fit in the event the dresses run small. When I received the dresses, they were still too small. My normal size in a dress is 10 petite but I...
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Karen
I almost ordered $400 worth of beautiful dresses from this company till I read 15 reviews and none of them were good!! Shame on this company!!! So disappointing but I'm glad I...
Product
I liked
- Fact that they are available to consumers
- I am not sure yet
Let me start by saying the quality was excellent but this is a BIG BUT. If u have any problems they will not respond. My dress should have been 6" above ankle as shown in picture. It was up to my calf which was way to short for a formal dress for my sons wedding. JJ's...
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Jjshouse - Extremely fast and problem-free delivery
Jjshouse
After reading all negative reviews I wasn't expecting much, but I have to say that I am pleasantly surprised and will order again from this website. Bought amazing top quality leather shoes for my daughter, they've been delivered within a week.
Jjshouse - Bad company
Jjshouse
No refund on a heavy uncomfortable dress. Cheap rhinestones on shoulder. Nothing like picture
Jjshouse - Waiting
Jjshouse
Dress do not look like the way it looks on line i want to exchange it and i haven't received a reply my wedding is August 12
Jjshouse no refund
Jjshouse
A dress was sent in tbe wrong size. They asked me to post it back to them and it would be altered and returned free of charge. However when it was re-delivered i had to pay £23 customs tax which they promised to pay but now wont answer emails. I just get emails back saying they will get to me. I just can't afford this.
I ordered a custom dress to wear to my daughter's wedding. I followed the measurement instructions very carefully, triple checking my measurements. When I received the dress it was very poor quality, with several sewing flaws. Overall very poor craftsmanship and not at...
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After someone I knew purchased her wedding dress from JJshouse , I decided to give them a try.. Found a dress I really liked, sent them my measurements, because they say they "custom make " your dress. Well, what a freakin' disaster! When the dress arrived, I thought...
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My dress was for my daughter's wedding.She passed away. There was no way to contactjjshouse, and finally through email they would not take the dress. I will never deal with them again nor will I have anything kind to say about them. I would like to know how such a...
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Product
I didn't like
- I did not get my money back
- Will never order from them again refund policy is non existent
- Refusing to let me sent products for exchanges
I ordered my wedding dress and I will dress is beautiful except dress have a stitching defect. I shared the pics and they said some time it might not be as perfect as expected so we ll give you 10% refund.... What I am gonna do with 10% refund... I have to buy another...
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Product
I liked
- Dresses
I didn't like
- Quality
- Customer service
I cannot stress enough that you should not buy from this company. I purchased a dress, even though I saw the reviews. I thought that since I gave them my measurements, even adding a few inches in each area, that the dress would be sure to fit. I purchased the dress for...
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Anonymous
I am on the same boat .. :(
DO NOT order from JJsHouse. They sell absolute ***. The item was not at all as described. It was a different color, material and was damaged when I received it. I spent one hundred dollars on what literally is trash! It is unusable. I paid 100 dollars for GARBAGE!...
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Product
I didn't like
- Return policy and customer service
- Hidden fees
- No customer satisfaction
Please DO NOT buy from this site!!! The dress I ordered was beautiful and very well made...but it didn't come close to fitting me. I was honest and let them know that I must have made a mistake with the size and asked to return it. Please note that all my dresses are...
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Anonymous
STOP DO NOT L E T THEM RUIN YOUR SPECIAL DAY LIKE THEY RUINED MINE I ordered a dress for my Sons wedding it arrived quickly but was sized all wrong..they told me to take pictu...
You bought from China. Then you got exactly what you deserved.No sympathy from me.