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About a catalog | JJsHouse review from Milpitas, California

4.4
Details
Could not reach the company
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Review
#1751703 Review #1751703 is a subjective opinion of poster.
Product
Jjshouse Evening Dress

Not too good experience so far | JJsHouse review

4.0
Details
i placed an order 2019/10/3 for a wedding dress,no 0651068180 you sent me a tracking no JCEX1018042060 who's website is out of order and doesn't respond i would like a message sent to email 12206978@qq.com to inform me about delivery Regards R Butcher Ph +61 (0)408690694
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Review
#1689628 Review #1689628 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Pros
  • Lovely product
Cons
  • Lack of communication
Reason of review
Problem with delivery

Returned dress 8/10/19 delivered 8/15/19 signed C.Chen. | JJsHouse review from Mount Vernon, New York

3.5
Details
No word no refund of $185.00
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Review
#1679823 Review #1679823 is a subjective opinion of poster.
Product
Jjshouse Dress
Reason of review
Return, Exchange or Cancellation Policy

Dress too small needs a bigger size | JJsHouse review from Mount Vernon, New York

4.0
Details
I'm returning my dress for a larger size 24 the 22 didn't fit. Order #1643774468. Please inform me how and where to return dress. Black scoop neck evening dress.
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Review
#1599838 Review #1599838 is a subjective opinion of poster.
Product
Jjshouse Dress
Pros
  • I love their beautiful dresses
Reason of review
Return, Exchange or Cancellation Policy

Need return slip, dress is too small. | JJsHouse review

3.7
Details
I want to return dress for full refund, it does not zip, it is too small.
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Review
#1586085 Review #1586085 is a subjective opinion of poster.
Product
Jjshouse Mother Of The Bride Dress
Pros
  • Like the dress
Cons
  • Does not fit need return slip
Reason of review
Return, Exchange or Cancellation Policy
Loss
$136
Preferred solution
Full refund
Tags
  • Mother Of The Bride

My dress order | JJsHouse review

4.2
Details
Received the dress and it looks well made but went to try it on and sleeves were not to my satisfaction and felt a little snug across shoulders. Tried several things mes to get a return label and keep getting that they want pictures of the dress and the problem. They said they will fix the problems. Never sent the pics because couldn’t upload. They still haven’t given me a return label. Been a week now. Very disappointed
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Review
#1273912 Review #1273912 is a subjective opinion of poster.
Product
Jjshouse Dress
Reason of review
Not as described/ advertised

AVOID! Very shady company. They do not accept returns. | JJsHouse review

4.0
Details
I bought an off the shelf size 8 dress and it did not fit well. When I told them the problem and let them know I wanted to return it, they replied we hope you can fix it. No returns. What a sham! Avoid this company. Their seemingly low prices are not worth it (plus their shipping is outrageous). They are located in Hong Kong so not a whole lot can be done here in the USA, other than spread the word to all prospective brides to NEVER EVER do business with this company. Their website does not warn you that there are NO returns, ever. I contacted them 3 days after receiving my dress and they would not take the dress back. Dishonorable company.
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Review
#1103894 Review #1103894 is a subjective opinion of poster.
Service
Jjshouse Customer Care
Cons
  • Horrible customer service
  • Refund policy
  • Do not accept returns for online shopping
Reason of review
Return, Exchange or Cancellation Policy
Loss
$130
Preferred solution
Full refund
Tags
  • Wedding Dresses
  • Jjshouse Ripoff
3.6
Details
BUYER BEWARE!!!!! READ THE FINE PRINT ON THE RETURN POLICY!!!! PURCHASE AT YOUR OWN RISK!!! Purchased a dress that did not look very nice once I tried it on. They are not letting me return the product at this time! Similar to other reviews, if you buy a dress and it...
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Review
#1038504 Review #1038504 is a subjective opinion of poster.
Product
Jjshouse Dress
Pros
  • Variety in selectionsproduct received as ordered
Cons
  • Return policy
Reason of review
Return, Exchange or Cancellation Policy
Loss
$157
Preferred solution
Full refund
3.8
Details
I ordered a dress which was too small but beautifully made, I would advise ordering at least 2 sizes bigger, I contacted JJ's house, and I have received a full refund, I just sent them a very pleasant email and they responded quickly I sent the package to the address...
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Review
#930577 Review #930577 is a subjective opinion of poster.
Service
Jjshouse Customer Care
Reason of review
Good customer service

Contact JJsHouse Customer Service

Website:
Mailing Address:
Flat/RM 901 Yip Fung Building 2-12 D'Aguilar Street, Central
Hong Kong, Hong Kong
Hong Kong
Phone:
+8 528 199 0571
All JJsHouse Contacts

JJsHouse Products and Services Reviews

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Latest Question

JJsHouse Questions
4.0
Details
They are full of ***! They don't refund and suggested they either give you 30% off another dress or 20% off your current dress. It doesn't fit and they say every dress is made to order. Well, I didn't give them measurements and ordered a size 12 which I normally...
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Review
#912483 Review #912483 is a subjective opinion of poster.
Service
Jjshouse Customer Care
Pros
  • Selection
Cons
  • Cant exchange for larger size
  • No return level or full attention to customer service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$176
Tags
  • incorrect size