dress order return size refund money customer customer service service dresses

Make sure you know who is receiving your money/ credit cards as payment for your purchases!!! | JJsHouse review from Brooklyn, New York

2.5
Details
I ordered 6or7 ladies hats using my MCU VISA CREDIT CARD. 4187 Post Date 01/07/20 Trans Date 01/06/20 Reference 7454109QP12AQA2FD Description WWW.JJSHOUSE.COM GB Amount $93.98 I have called texted, I am off because I have not received anything not one ladies hats ! I want my order or give me a refund ! I do have the numbers for each hat that I ordered!! Please help me!!!
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#1764625 Review #1764625 is a subjective opinion of poster.

Returning and exchange of my dress | JJsHouse review from Roselle, Illinois

2.8
Details
They didnt answer my phone call and I would like to speak to an actual person so I can exchange my dress for a different color!
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Review
#1759250 Review #1759250 is a subjective opinion of poster.
Product
Jjshouse Dress

Depends on service I get from returning this product. | JJsHouse review

3.3
Details
They said customer service was busy and to leave my phone number and what I needed. I need a Return Authorization to return a dress that doesnt fit properly.
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#1758359 Review #1758359 is a subjective opinion of poster.
Pros
  • Nice gowns
  • Failure to respond to the consumers
Cons
  • Returns process
  • Worst customer service
Reason of review
Poor customer service
Loss
$173
Preferred solution
Full refund
Tags
  • bad service
  • As Described

Don’t do it they suck | JJsHouse review from Antioch, California

2.6
Details
I ordered a bridesmaids dress and it didn’t fit so I had to send it back. I did not receive my refund for a month. They wouldn’t credit me for the dress, so I had to buy another $136 dress which they sent to the wrong address even though my correct information is on file. I have sent them at least 10 emails and all I get are generic form responses. I had to contact DHL and on track shipping to give them the correct address, so hopefully I will get it before the wedding. I guess alterations are not an option. This company truly sucks and has horrible meaning no customer service.
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#1746663 Review #1746663 is a subjective opinion of poster.

Order missing | JJsHouse review from Birmingham, Alabama

3.3
Details
My parcel has not come in yet and I ordered it in November
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#1741600 Review #1741600 is a subjective opinion of poster.

Cancel order just want card refunded | JJsHouse review

3.0
Details
To cancel order just refund back to card dont need to order anything already got another dress else where.
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Review
#1668859 Review #1668859 is a subjective opinion of poster.
Product
Jjshouse Clothing
Pros
  • It appears they are just good to look at
Cons
  • Size chart was misleading no refunds
Reason of review
Top was to small just wanted to exchange but had to send whole outfit back. Needed it before October 19 so went elsewhere and got a dress in my size.
Loss
$134
Preferred solution
Full refund
Tags
  • Mother In Law
  • Pant Suit

Returns | JJsHouse review

3.0
Details
I received the wrong contents in my package and informed jjs straight away. Two weeks later I am still in disagreement about paying for a return. The consumer guarantees act holds for this case because the company made and error they are responsible to cover any costs. I still have not received the items I paid for . They are for my wedding which is approaching and we will not have the items in time
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Review
#1577182 Review #1577182 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$253
Preferred solution
Deliver product or service ordered

Need to return dress and jacket | JJsHouse review

2.8
Details
Dress and jacket dont fit so need to return them.. order number 5658303620...order date 04 03 2019..... email jacquispencer69@gmail.com...could you let me know whats happening about returning item...t
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Review
#1521051 Review #1521051 is a subjective opinion of poster.
Product
Jjshouse Mother Of The Bride Dress
Reason of review
Return, Exchange or Cancellation Policy

My. Order | JJsHouse review

3.1
Details
Contacting you all about my order. I. Never received, because. You send it to wrong. Address. My. Address. Is. 5612. Arapahoe. Drive. Oxon Hill. MD. 20745, I did pay for fast shipping. Order. Number 1859302530 , Because. My. Daughter wedding is this. Saturday. April. 27, 2019
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Review
#1520893 Review #1520893 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Order processing issue

Contact JJsHouse Customer Service

Website:
Mailing Address:
Flat/RM 901 Yip Fung Building 2-12 D'Aguilar Street, Central
Hong Kong, Hong Kong
Hong Kong
Phone:
+8 528 199 0571
All JJsHouse Contacts

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Latest Question

JJsHouse Questions

Dress arrival | JJsHouse review

2.7
Details
I am from Mendoza, Argentina. The dress I payed for never arrived. I am still waiting for answers.
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Review
#1496306 Review #1496306 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Pros
  • Fact that they are available to consumers
  • Clothing
  • Original designs
Cons
  • Never delivered the dress
Reason of review
Problem with delivery
Loss
$160
Preferred solution
Deliver product or service ordered
Tags
  • No Refundable