filters
State:
Show
City:
Show
Product:
Show

Pissed Consumer Interviews ?

I ordered a black cashmere faux fur wrap on 12/03/2018. The company deducted my money from my debit card!! This order was completed and I thought I would be getting my order within 2 weeks!!! I inquired about my order on 12/16/2018?? I was told then, that my order was being processed and made to order as it was coming from China!!!! I was advised to be patient and it would ship out in a couple of days!! Well all my questions and answers were by e-mail only...... Now, the representative told me, to expect my order on 12/22/2018!!! I was very upset as I had to go and purchase another item in place of this wrap!!! They still had my money !!! Well, they stated that if I refused my order when it was delivered that the shipping company would destroy the merchandise! !! So, on 12/23/2018 I wanted thenorder canceled and now they tell me , that they will refund my money!! Minus the shipping charge and in 3 weeks I should see the money refunded to my account!! Now, I believe that they never processed the order period! !! Never again for me ever!!
I Selected 2 dresses online using the drop down size box as I do with every other site. Selected my usual size. I was so excited about my selection that when it took almost 3wks to receive them I EMAIL the company. I received the dresses 2 days later. I am 5ift9in...
Read more
Anonymous
Anonymous

Same issue. One sized item should designed to fit small Chinese ladies not eurpean. Cannot get address to return items to!

Anonymous
Anonymous

I am waiting for details to return my items. Value of£211 . 00 up to now I v had no details from them after contacting customers service. Yesterday.

#304068
Reply to reviews
I ordered a total of 6 dresses from JJSHouse over the past 14 months. The first four orders were perfect and I was a very satisfied client. I placed an order on Dec 9 and another one on Dec 12. The first order was to wear for a Christmas party, and the 2nd order was...
Read more
Anonymous
Mary C

They are out of China and have no intention of returning funds they already have. They sent me a dress with a different top than how it appeared in the picture. They told me t...

Anonymous
Anonymous

So now they are saying that the dresses colors can be slightly different. I don’t see a “slight difference” in a dress that supposed to be champagne and was received it BLACK!...

2.2
#1430912
Reply to reviews
Jjshouse - Size chart extremely misleading
Jjshouse - Size chart extremely misleading
Jjshouse - Size chart extremely misleading
I ordered a bridesmaid dress for my daughter from JJshouse.com wesite. I used the size chart and measurement instruction found online. I double checked the measurements due to the large size it was telling me to order. The dress was at least 2 sizes too big. The only...
Read more
Anonymous
Chrystal

I’m having a similar issue. I got my dress and the color of the top was off and I am really unhappy as the two colors clash. I contacted them and they said that the variation ...

1.8
I didn't like
  • Size chart was misleading no refunds
#1284652
Reply to reviews
DO NOT PURCHASE ANYTHING FROM JJshouse
The audacity of this company! I ordered latin dance shoes. They sent me the wrong pair of heels! They were wedding shoes! So I emailed the customer service and they told me to keep the shoes and they would send the correct one. THree weeks later and nothing, so I...
Read more
#1439181
Reply to reviews
Featured
If I could give zero stars, I would. That is how I can summarise my experience with Jjshouse.
If I could give zero stars, I would. That is how I can summarise my experience with Jjshouse.
If I could give zero stars, I would. That is how I can summarise my experience with Jjshouse.
If I could give zero stars, I would. That is how I can summarise my experience with Jjshouse.
The design of the dress is very nice and I was very exited when I finally, despite express delivery, received it after a delay. Unfortunately, the huge smile on my face disappeared almost immediately after I have opened the box. I have ordered my dress in a standard...
Read more
1.8
I didn't like
  • Make it impossible to return gross item
#1181342
Reply to reviews
Show

Jjshouse - Return

Jjshouse - Return
Jjshouse - Return
I have been attempting to return a dress for three days now. You claim to have an easy return policy. I received the dress on Friday. I was dissatisfied with the color and the quality and I requested to return it immediately. I’ve sent pictures and multiples requests. Order:4102049261
1.5
Details
Advertised vs Delivered
Delivery Service
Diversity of Products or Services
Warranty
#1394353
Reply to reviews
Featured
Jjshouse - Damaged Fascinator
Jjshouse - Damaged Fascinator
NEVER buy from this company!!!!! I ordered a fascinator and it arrived with the box completely smashed along with the fascinator inside. Told them I wanted a return and refund and they offered to send another one free of charge and promised to pack it better. Just got...
Read more
Anonymous
Maria 12345

I was going to buy from this site but after reading the dissatisfied customers comments I won’t bother even looking st their site again. Thanks for going to the trouble to war...

1.0
#1348356
Reply to reviews
Jjshouse - Dissatisfied and Disappointed Customer
Jjshouse - Dissatisfied and Disappointed Customer
Do not buy dresses from JJSHOUSE. Their tailoring is horrible. I am disappointed and mad that this company gets to take advantage of people hard earn money. I purchase six dresses for my bridesmaids for my wedding for September of this year. I made all the purchases...
Read more
#1336630
Reply to reviews

I placed an order with them and their policy was hassle free returns. This company is fraudulent. They would not respond with a place to send the returns. About a month later after my credit card credited my account and went after them they gave me the address to get...
Read more
SmarmyPython
SmarmyPython

they are all a bunch of liars, cheats and thieves! i say CLASS ACTION LAWSUIT! all you get back from them is "best regards" after refusing to accept any responsibility for the...

#1422623
Reply to reviews

Contact Jjshouse

Mailing Address:
ReadMob Technologies (HK) Limited
Flat/RM 901 Yip Fung Building 2-12 D'Aguilar Street, Central
Hong Kong, Hong Kong
Hong Kong
Phone:
+8 528 199 0571
More
Ordered a dress for my mother for my wedding. Keep in mind the dress is specifically a “mother of the bride” dress. It arrived on my doorstep at 5 pm on Tuesday November 6th. Beautiful dress! But since my mother does not live with me or near me I had to meet with her...
Read more
Anonymous
Anonymous

Sweetie pie this one is on you. You messed around and wasted valuable time and KNEW what the return policy was. Don't expect to be treated like a little Princess just because ...

2.6
I liked
  • Product
I didn't like
  • Return policy and lack of communication
  • Return policy is absurd
#1401453
Reply to reviews