dress order return size refund money customer customer service service dresses
2.3
Details
I ordered a black cashmere faux fur wrap on 12/03/2018. The company deducted my money from my debit card!! This order was completed and I thought I would be getting my order within 2 weeks!!! I inquired about my order on 12/16/2018?? I was told then, that my order was...
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7 comments
Anonymous
#1793696

RIP off I cant believe they are still in business why hasn't the Better Business shut them down. They have beautiful pics of all these dresses and when you get your order it's nothing like the pic.

Then good luck trying to get a full refund. They make their money on the money you dont get back plus your out the item.

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Featured
Review
#1432647 Review #1432647 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Cons
  • Fact that they lied to me from the get go
Reason of review
Poor customer service
Loss
$50
Preferred solution
Full refund
Most helpful review
I Selected 2 dresses online using the drop down size box as I do with every other site. Selected my usual size. I was so excited about my selection that when it took almost 3wks to receive them I EMAIL the company. I received the dresses 2 days later. I am 5ift9in...
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53 comments
Johnpatrick
#1790343

Help! Can’t call anyone.. Trying to return a dress!!

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Review
#304068 Review #304068 is a subjective opinion of poster.

Return, shoes were not as pictured | JJsHouse review

4.8
Details
Hello I think you may have he wrong person, I’m not Shatima I don’t have an issue with J&J house. I asked them if I could return something and they were able to help me right away Thanks anyway Tiffany
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Review
#1770540 Review #1770540 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Delivery time | JJsHouse review

Hi, I ordered my prom dress about 10 days ago (order number: 7077060253), the information says my order should be shipped before 8th of February. I checked out it incorrectly as I was convinced before that my order will be DELIVERED not SHIPPED before 8th of February. It’s my fault but I have my prom 8th of February and here is the problem. Can I do anything to speed up the execution of the order? Maybe extra pay or anything? I ask for your help.
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Review
#1770264 Review #1770264 is a subjective opinion of poster.
1.0
Details
Do NOT buy from this company!!! - JJsHouse review
I ordered two dresses for bridesmaid dresses. One for me and one for my sister. They are not the same color. The bag they came in says taupe, but they are not the same. The bride will not let them be worn together since they are not the same color.The bride wanted the...
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Review
#1768396 Review #1768396 is a subjective opinion of poster.
Product
Jjshouse Bridesmaids Dress
Pros
  • Different dresses available
Cons
  • Refund policy
  • No an easy company to work with
Reason of review
Damaged or defective
Loss
$32
Preferred solution
Full refund
Tags
  • Terrible Returns Policy

To return an item i need a return address | JJsHouse review

I have the shoes, I like a full refund. Guadalupe Zamarron 714 864-6977 guadalupe.zamarron@yahoo.com
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Review
#1767975 Review #1767975 is a subjective opinion of poster.

To return an item i need a return address | JJsHouse review

I never got the adress to where I can send the shoes back or a customer service number. Guadalupe Zamarron Guadalupe.zamarron@yahoo.com
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Review
#1767124 Review #1767124 is a subjective opinion of poster.
Service
Jjshouse Customer Care

Talk about purchasing a wedding dress | JJsHouse review

I am calling because I want to purchasers a wedding dress but phone number not available ya the moment, I left a message though. I hope to get a call back.
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Review
#1766687 Review #1766687 is a subjective opinion of poster.
Reason of review
I want to make a purchase but have questions that I need answers to.

To cancel order | JJsHouse review

I would like to cancel my order of dress #131959 before it ships
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Review
#1766616 Review #1766616 is a subjective opinion of poster.
Pros
  • Pictured products and how they were described
Cons
  • Hard to return
Reason of review
Poor customer service
Loss
$200
Preferred solution
Full refund
Tags
  • Wedding Dresses

Dont buy shoes from them. *** quality...looks better in picture. Size chart not helpful. | JJsHouse review from Fort Myers, Florida

1.3
Details
Cant return "refurbished"shoes which are too big and too flimsy. Will NEVER buy from them again. Suggest you dont either.
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Review
#1765731 Review #1765731 is a subjective opinion of poster.
Product
Jjshouse Shoes

Make sure you know who is receiving your money/ credit cards as payment for your purchases!!! | JJsHouse review from Brooklyn, New York

2.5
Details
I ordered 6or7 ladies hats using my MCU VISA CREDIT CARD. 4187 Post Date 01/07/20 Trans Date 01/06/20 Reference 7454109QP12AQA2FD Description WWW.JJSHOUSE.COM GB Amount $93.98 I have called texted, I am off because I have not received anything not one ladies hats ! I want my order or give me a refund ! I do have the numbers for each hat that I ordered!! Please help me!!!
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Review
#1764625 Review #1764625 is a subjective opinion of poster.

Contact JJsHouse Customer Service

Website:
Mailing Address:
Flat/RM 901 Yip Fung Building 2-12 D'Aguilar Street, Central
Hong Kong, Hong Kong
Hong Kong
Phone:
+8 528 199 0571
All JJsHouse Contacts

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Latest Question

JJsHouse Questions

I have not received my order | JJsHouse review from Newark, New Jersey

My order number is 2778310804 this is a standard order, suppose to arrive 3-6 days today is 9th day I have not receive it please check for me. I will like to place another order. When I receive this.
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Review
#1764169 Review #1764169 is a subjective opinion of poster.