JJsHouse Reviews and Complaints
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I ordered a black cashmere faux fur wrap on 12/03/2018. The company deducted my money from my debit card!! This order was completed and I thought I would be getting my order within 2 weeks!!! I inquired about my order on 12/16/2018?? I was told then, that my order was...
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Featured
Review
Service
Jjshouse Shipping Service
Cons
- Fact that they lied to me from the get go
Reason of review
Poor customer service
Loss
$50
Preferred solution
Full refund
I Selected 2 dresses online using the drop down size box as I do with every other site. Selected my usual size. I was so excited about my selection that when it took almost 3wks to receive them I EMAIL the company. I received the dresses 2 days later. I am 5ift9in...
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53 comments
Help! Can’t call anyone.. Trying to return a dress!!
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Review
Return, shoes were not as pictured | JJsHouse review
Hello I think you may have he wrong person, I’m not Shatima I don’t have an issue with J&J house. I asked them if I could return something and they were able to help me right away Thanks anyway Tiffany
Review
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Verified ReviewerDelivery time | JJsHouse review
Hi, I ordered my prom dress about 10 days ago (order number: 7077060253), the information says my order should be shipped before 8th of February. I checked out it incorrectly as I was convinced before that my order will be DELIVERED not SHIPPED before 8th of February. It’s my fault but I have my prom 8th of February and here is the problem. Can I do anything to speed up the execution of the order? Maybe extra pay or anything? I ask for your help.
Review
I ordered two dresses for bridesmaid dresses. One for me and one for my sister. They are not the same color. The bag they came in says taupe, but they are not the same. The bride will not let them be worn together since they are not the same color.The bride wanted the...
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Review
Product
Jjshouse Bridesmaids Dress
Pros
- Different dresses available
Cons
- Refund policy
- No an easy company to work with
Reason of review
Damaged or defective
Loss
$32
Preferred solution
Full refund
Tags
To return an item i need a return address | JJsHouse review
I have the shoes, I like a full refund. Guadalupe Zamarron 714 864-6977 guadalupe.zamarron@yahoo.com
Review
To return an item i need a return address | JJsHouse review
I never got the adress to where I can send the shoes back or a customer service number. Guadalupe Zamarron Guadalupe.zamarron@yahoo.com
Review
Service
Jjshouse Customer Care
Talk about purchasing a wedding dress | JJsHouse review
I am calling because I want to purchasers a wedding dress but phone number not available ya the moment, I left a message though. I hope to get a call back.
Review
Reason of review
I want to make a purchase but have questions that I need answers to.
To cancel order | JJsHouse review
I would like to cancel my order of dress #131959 before it ships
Review
Pros
- Pictured products and how they were described
Cons
- Hard to return
Reason of review
Poor customer service
Loss
$200
Preferred solution
Full refund
Tags
Dont buy shoes from them. *** quality...looks better in picture. Size chart not helpful. | JJsHouse review from Fort Myers, Florida
Cant return "refurbished"shoes which are too big and too flimsy. Will NEVER buy from them again. Suggest you dont either.
Review
Product
Jjshouse Shoes
Make sure you know who is receiving your money/ credit cards as payment for your purchases!!! | JJsHouse review from Brooklyn, New York
I ordered 6or7 ladies hats using my MCU VISA CREDIT CARD. 4187 Post Date 01/07/20 Trans Date 01/06/20 Reference 7454109QP12AQA2FD Description WWW.JJSHOUSE.COM GB Amount $93.98 I have called texted, I am off because I have not received anything not one ladies hats ! I want my order or give me a refund ! I do have the numbers for each hat that I ordered!! Please help me!!!
Review
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I have not received my order | JJsHouse review from Newark, New Jersey
My order number is 2778310804 this is a standard order, suppose to arrive 3-6 days today is 9th day I have not receive it please check for me. I will like to place another order. When I receive this.
Review
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RIP off I cant believe they are still in business why hasn't the Better Business shut them down. They have beautiful pics of all these dresses and when you get your order it's nothing like the pic.
Then good luck trying to get a full refund. They make their money on the money you dont get back plus your out the item.