Carolyn M Rsm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

To try and confirm my order

Try to order an evening bag.Filled out all the informatiand place order.Nothing in return no confirmation nothing. You'd better not be taking my money and not sending me the merchandise.
View full review
Loss:
$19

Preferred solution: Full refund

Resolved
Mary T Mwx

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Yazoo City, Mississippi

Resolved: Order has not arrived

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
JJsHouse - Order has not arrived
Updated by user Apr 13, 2024

Company fixed the issue and I have been provided with apology.

Original review Mar 29, 2024
I need my order for a wedding that is one week away. When I ordered the dress it was after I had paid for it that I was told of the delivery date. I was somewhat ok because the date of delivery was at least two weeks before the wedding but without knowledge I found out that it would be coming from overseas.
View full review

User's recommendation: Faster delivery service

Modupe O Qbw

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I want to return 3 dresses

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
The 3 dresses I bought did not fit me. I bought size X-Large which is my size, but all of them did not fit me and I wanted to return them so I can exchange with bigger sizes which will be xxlarge sizes.
View full review

Preferred solution: Returns labels to be sent to my email address which is osho685@yahoo.com. I wanted to have them xxlarge sizes instead of x-large.

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Portland, Oregon

Stained dress that is obviously miss sized

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
JJsHouse - Stained dress that is obviously miss sized
JJsHouse - Stained dress that is obviously miss sized - Image 2
Placed a big order to try at home. Got 1 dress that is stained and miss sized. I believe it was the final sale item. I want to refuse the shipment when it arrives and get a total refund. I dont trust them & dont want to experience the return hassle. I dont trust that either.
View full review

User's recommendation: Don’t accept final sale items. They are damaged

Vivian M Mcn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Baltimore, Maryland

Color should be yellow

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I ordered a yellow outfit. Did you send me a yellow outfit? From the email I received, it seems like you shipped a green outfit. Correct me if I am wrong.
View full review
Barbara S Dah

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Return item

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
The bride didn't like the dress,i thought it was beautiful. Please swnd me the package mail back label,there was none in my package box when i opened it. My order number is 879801****. Thank you so very much, Barbara Shaffer (570)-279-****
View full review

Preferred solution: Full refund

Sarah M Hwf

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Received wrong dress.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
JJsHouse - Received wrong dress.
JJsHouse - Received wrong dress. - Image 2
JJsHouse - Received wrong dress. - Image 3
Updated by user Nov 06, 2023

After having been sent the incorrect dress, I attempted many times to contact they via email and phone. I never had anyone address my issue, and therefore never received my dress. I am just hoping that JJ's House will see this comment and finally contact me.

Original review Oct 22, 2023
(Before I begin this review, I would like to say that the dress quality for the prices is wonderful and amazing. There is a major downfall though:)
I have been attempting to contact this company for the extended 15 day return policy, because I received the wrong dress.

I have been passed on during the live chats because the assistants cannot help, and whenever I attempt to call, I am either hung up on or discontinued for the long wait.

It has been passed the 15 days now, and I am fed up with the service. All I wanted was just the correct dress, which seems will never happen now.
I am in the hopes of writing this review to gain their attention so that they can finally help me.
View full review
Pros:
  • Affordability and design diversity
Cons:
  • Common delivery mix-ups or incorrect things

Preferred solution: I would simply like to get the dress I paid for in exchange (without a fee) for the one I had ordered.

Vivian M Mcn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

RETURN

NEED TO RETURN AN ITEM. LABEL CAN'T PRINT. BAD CUSTOMER SERVICE. I AM VERY FUSTRATED. I NEED MY MONEY BACK AS SOON AS POSSIBLE.
View full review

Preferred solution: Full refund

Roae D

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need a return label and form to return a dress

Please send me a return label to return a dress. The dress was too big and the wrong size beautiful dress but too big
View full review
Loss:
$10
Pros:
  • Nice clothes
Cons:
  • Out of my country

Preferred solution: Full refund

Hayze Ydw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Winkelman, Arizona

Beautiful dresses. Ver impressed.

I need to delete the grey formal dress I had saved. Now I find out I need to order a burgundy dress. I went and ordered the burgundy dress plus a bra and a girdle and now before placing my order, I am not able to take out the grey dress. I dont want the grey dress. Can somebody please delete or take off the grey dress to be able to make the purchase I really want.
View full review

User's recommendation: Order articles.

Garrie Uwu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Upper Marlboro, Maryland

The guns are absolutely beautiful. True to size worth every penny.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
My name is Aronda Reed(273910) I need this order expedited. 443829**** I needed by April 15th. Please give me a call.
View full review

User's recommendation: I recommend this company j and j's house

Mary T Mwx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

To voice my disappointment.

I feel that jjs house is misleading their customers. I feel that they should be more transparent with their customers. I have no problem ordering from a company if I see what I like or want but allowing customers to pay for their items and pay for shipping then nothing accommodating the customer I feel is misleading. What if I cant fit dress and need to return it then I wont have time to return it and meet my wedding obligations. This is sad and outrageous!!!
View full review

Preferred solution: I would like to be reimbursed for shipping and return shipping if I need to and an apology.

Roae D

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Coventry, Rhode Island

Request a return label

Please send me a return label to return a dress the dress is too big and I would like Tom return it thank you
View full review
Dora J Cli

I need to return and exchange my dress

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
The dress is to large I just want to exchange it for a smaller size I tried to call but could not get thru
View full review

Preferred solution: Exchange size

User's recommendation: Please order correct size do not go by the measurements on the chart

Jackie B Uih

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Coupons

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Please update your coupons so they will work when ordering products I am trying to order an outfit and the coupons dont work
View full review
Loss:
$20
Pros:
  • Great selection
Cons:
  • Items too expensive

Preferred solution: Coupons

User's recommendation: Coupons should work when ordering products

Anonymous
map-marker Bend, Oregon

They sent non returnable item that is obviously stained and miss sized.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
JJsHouse - They sent non returnable item that is obviously stained and miss sized.
JJsHouse - They sent non returnable item that is obviously stained and miss sized. - Image 2
Stained and miss sized merchandise that is final sale. The rest of my order has never arrived. My only choice is to refuse my $515.00 order. I have no confidence in what I will find. Dont want the hassle of returning miss sized pieces.
View full review

User's recommendation: Don’t order. Unethical and unreliable

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article