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I too, like many others, I am discovering ordered 3 dresses for my son's wedding with the expectation that they would follow their own return policy. NOT..... I too have been offered the same 10% refund or a 20% coupon for an additional dress. I cannot afford to do...
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1.0
I didn't like
  • Refusing to let me sent products for exchanges
  • Horrible customer service
  • Bad sizings
#1189805
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Jjshouse - DO NOT PURCHASE FROM THIS COMPANY!!!
Jjshouse - DO NOT PURCHASE FROM THIS COMPANY!!!
Do not purchase from them! IF they want to have a no refund policy then they should state that clearly on their refund policy site! My soon to be wife purchased 3 wedding dresses from them to try on and decide which she wanted for our wedding. They contacted her and...
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1.5
#1188188
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They will remove your review and try to dispute your point when you write a review in a larger platform. I'm normally a size 8 in the US. And I couldn't even zip my dress and I asked for a return and all they would offer me is 20 percent off which doesn't even cover...
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1.4
#1187471
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I order a white long dress for my daughter's confirmation day. Looks beautiful on the picture. I look at the review and policy return and they seems to be a good company and quality product. WHAT A BIG MISTAKE... I wasn't aware of the extra amount I will have to pay....
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1.0
I didn't like
  • Take your money and do no care
#1184194
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I ordered my wedding dress and bridesmaid dresses from JJ’s. I chose the custom fit as my waist is 5 sizes smaller than my chest and am unable to wear a dress off the rack. I had gone to a dress shop and had my measurements taken but before ordering I checked their...
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1.0
#1183927
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Jjshouse - WHITE DRESS NOT WHITE, LOST $115
Jjshouse - WHITE DRESS NOT WHITE, LOST $115
Jjshouse - WHITE DRESS NOT WHITE, LOST $115
I ordered my white wedding dress from them...well surprise, surprise, that *** was light purple. I have sent them several emails and they refuse to give me my money back, claiming they gave me the right color and everything. All they offer is a stupid coupon, like who...
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1.0
I didn't like
  • Customer service and refund policy
  • Poor quality
  • Item not as advertised
#1183899
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DO NOT ORDER FROM THIS COMPANY! THEY WONT ACCEPT RETURNS NOR WITH THEY REFUND YOUR MONEY! READ THE REVIEWS FROM EVERYONE. I ordered a dress for my daughter. I checked to make sure they accepted returns in their info and they did. The dress doesn't fit..and the style...
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#1183706
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I was very disappointed with the made to order mother of the bride dress I bought. First of all, I bought a bridesmaid dress about 5 years ago and it was beautiful looking and fitting. Since I was happy with that dress plus the other dresses that was purchased for the...
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1.7
#1183051
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Jjshouse - Great

I bouth a hand beg and received very well. Im very happy.
4.9
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Product
#1181991
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Contact Jjshouse

Mailing Address:
ReadMob Technologies (HK) Limited
9B, Amtel Building 148 Des Voeux Road
Hong Kong, Hong Kong
Hong Kong
Phone:
+8 528 199 0571
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If I could give zero stars, I would. That is how I can summarise my experience with Jjshouse.
If I could give zero stars, I would. That is how I can summarise my experience with Jjshouse.
If I could give zero stars, I would. That is how I can summarise my experience with Jjshouse.
If I could give zero stars, I would. That is how I can summarise my experience with Jjshouse.
The design of the dress is very nice and I was very exited when I finally, despite express delivery, received it after a delay. Unfortunately, the huge smile on my face disappeared almost immediately after I have opened the box. I have ordered my dress in a standard...
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1.8
I didn't like
  • Make it impossible to return gross item
#1181342
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