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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.0
Details
JJsHouse - They took money and did not deliver
I purchased over $1650 worth of product - shoes for my music students to wear with their formal uniforms. I even paid for expedited shipping. customs charged me almost $800 and only delivered part. come to find out that jjshouse did fill out the paperwork properly. so...
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16 comments
Anonymous
#1870788

This place is an absolute scam!!! with so many negative reviews they should be shut down!

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Featured
ID
#1813034 Review #1813034 is a subjective opinion of poster.
Product
Jjshouse Shoes
Cons
  • Will not give full refund
  • Have not received purchased product
Loss
$1408
Preferred solution
Full refund
Most helpful review
I Selected 2 dresses online using the drop down size box as I do with every other site. Selected my usual size. I was so excited about my selection that when it took almost 3wks to receive them I EMAIL the company. I received the dresses 2 days later. I am 5ift9in...
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53 comments
Johnpatrick
#1790343

Help! Can’t call anyone.. Trying to return a dress!!

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ID
#304068 Review #304068 is a subjective opinion of poster.
Location
Indianapolis, Indiana

JJsHouse - Return item

1.0
Details
I never heard from them. I send them second request. There products very cheap looking abs terrible quality. I want my money back.

User's recommendation: Never.

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ID
#1958944 Review #1958944 is a subjective opinion of poster.
Location
Tacoma, Washington

JJsHouse - Need to change my shoe size to 42

Need to change my shoe size to 42. I wear size 10.

User's recommendation: To check before ordering.

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ID
#1958924 Review #1958924 is a subjective opinion of poster.
Location
Trenton, New Jersey

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

JJsHouse - No response from company.

1.0
Details
Angryi bought a dress for wedding XL and the dress was nothing like the picture when i received the dress it came all the way down to the floor was to little i cannot find a phone number that is correct. and had no response to my email. I paid 139.90 for this dress. i am on Social Security and i cannot afford to just throw away this kind of money. I will never buy from this company again, and will tell all people of social network about my experience.

User's recommendation: i would not order anything from this company.

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ID
#1955448 Review #1955448 is a subjective opinion of poster.
Pros
  • No answer my emails and i need status
  • Completely disatisfied
Cons
  • Does not fit need return slip
  • Take your money and dont care about their customer
Loss
$139
Preferred solution
Full refund

JJsHouse - Check order status

My a dress is 2043 Vivian street Shreveport Louisiana 71109
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ID
#1955386 Review #1955386 is a subjective opinion of poster.
Pros
  • Cute shrugs
  • Danceing shoses
  • Items look nice in the pictures
Preferred solution
Deliver product or service ordered

JJsHouse - Poor customer service

Do not buy, impossible to return!

User's recommendation: Do not buy!!

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ID
#1953262 Review #1953262 is a subjective opinion of poster.
Cons
  • I am extremelly unhappy with the jjhouse
  • Cheaply made and terrible customer service
  • Never order from there
Preferred solution
Full refund

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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

JJsHouse - Yes I am rather pissed off. I ordered a dress from JJ house and received it in plenty of time . I tried it on and I didn't like it. It just did not look right on me. I have emailed and talked to two

2.9
Details
different people and have been waiting for a month now to get a return label after reading these reviews which I wished I had done before buying I guess I am just sol. It is sad that a company will take advantage of people during such a happy time in ones lives. You spend enough money on the wedding much less having someone take advantage of you when buying from there web site. My advice is you better make sure before buying that the dress fits if not you are stuck with it becbecause you will not get a return lable to send back Pissed off Pat

User's recommendation: If you order from this web site make sure it fits if not your stuck you will not get a return lable to get a refund. Sad.

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ID
#1950760 Review #1950760 is a subjective opinion of poster.
Loss
$230
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

JJsHouse - My refund

I ordered candles someone called to confirm
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ID
#1948747 Review #1948747 is a subjective opinion of poster.
Loss
$146
Preferred solution
Full refund

JJsHouse - My dress is missing!

3.0
Details
My wedding is May 29th and I don't have my dress

User's recommendation: Mmmm not sure.

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ID
#1944015 Review #1944015 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Pros
  • Beautiful product picture
Cons
  • Dress isnt delivered
Preferred solution
Deliver product or service ordered

JJsHouse - Refund

To whomever by his concerns in management, JJ's House contacted me shortly after my initial post on "pissed customer" site. They have agreed to refund my purchase at 100% what I paid. I received an email stating my order was cancelled. However, it stated it can take 3-10 days for my card to be credited. As of 5/21/20, it had not been credited. I will continue to check. If it is not credited within 10 days, I will contact them again. Kristi

User's recommendation: I would make sure to custom order a size. Returning items back to China is a pain in %#$. Be prepared to have a difficult time contacting people at this company. My recommendation for JJ'S: Have a phone number for customers to call! These dresses are expensive. Weddings are stressful. Don't make it more so by making it so difficult to remedy an issue.

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ID
#1943017 Review #1943017 is a subjective opinion of poster.
Product
Jjshouse Bridesmaid Dress
Pros
  • Reasonable cost and good quality
  • To be determined
  • Number two productions offered
Cons
  • Want my refund back
  • Return policy is very deceiving

Contact JJsHouse Customer Service

Website:
Mailing Address:
Flat/RM 901 Yip Fung Building 2-12 D'Aguilar Street, Central
Hong Kong, Hong Kong
Hong Kong
Phone:
+8 528 199 0571
Contact JJsHouse Customer Service

JJsHouse Products and Services Reviews

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Latest Question

JJsHouse Questions

JJsHouse - Order Delay

My name is Mary Wyatt i have not receive my order My address is 207 E Pease Ave Crockett Tx 75835 why has their been such a delay. I need for someone to call me or email me the order instructions they couldve given me a tracking number bad business

User's recommendation: Not to place an order through your servuces.

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ID
#1942592 Review #1942592 is a subjective opinion of poster.
Pros
  • Things on the website are lovely
Loss
$247
Preferred solution
Price reduction

JJsHouse - Find out when my dress arive

Hello. I am wondering if my package has been shipped, or if it is still being processed. I thought it would be here by now. Is it to late to rush order?

User's recommendation: Clarify ship date VS delivery date.

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ID
#1939829 Review #1939829 is a subjective opinion of poster.
Preferred solution
If the order doesn't not come as soon as it said it would, I will need to return it for a refund.

JJsHouse - My order

I placed a order for a dress no response
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ID
#1939469 Review #1939469 is a subjective opinion of poster.
Location
Richmond, Virginia

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

JJsHouse - Return item

I cannot get ahold of anyone to get a return slip to return my dress
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ID
#1938643 Review #1938643 is a subjective opinion of poster.
Location
Roselle, Illinois
Preferred solution
Full refund

JJsHouse - To return an item

Cant seem to return dress
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ID
#1938604 Review #1938604 is a subjective opinion of poster.
Product
Jjshouse Dress
Pros
  • Beautiful dresses
Cons
  • Quality and size
Preferred solution
Exchange for another dress

JJsHouse - Need return authorization

Needing return shipping label to return for larger dress size.
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ID
#1935472 Review #1935472 is a subjective opinion of poster.
Location
Orlando, Florida