JJsHouse Reviews

Show reviews that mention
dress order return refund size money customer customer service service wedding
Filter review
  1. 354 reviews
  2. 144 reviews
  3. 70 reviews
  4. 34 reviews
  5. 34 reviews

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

1.0
Explore video interviews
JJsHouse - They took money and did not deliver
I purchased over $1650 worth of product - shoes for my music students to wear with their formal uniforms. I even paid for expedited shipping. customs charged me almost $800 and only delivered part. come to find out that jjshouse did fill out the paperwork properly. so...
View full review
View full review
Comment
Helpful 6 Not helpful 1
27 comments
#1998212

WOW THANK U SISTA FOR SHARING & GEE SO SORRY FOR YOUR HORRIBLE EXPERIENCE FROM THEM ...now i shall hve to venture into Other URL n like this one ...DO A REVIEW THEM FIRST...';;;;;;;;;;;;;;;;;;;;;;;;;;;;;;

Reply
0 0
View more comments
Featured
ID
#1813034 Review #1813034 is a subjective opinion of poster.
Product
Jjshouse Shoes
Cons
  • Will not give full refund
  • Have not received purchased product
Loss
$1408
Preferred solution
Full refund
Most helpful review
New Reviewer

I Selected 2 dresses online using the drop down size box as I do with every other site. Selected my usual size. I was so excited about my selection that when it took almost 3wks to receive them I EMAIL the company. I received the dresses 2 days later. I am 5ift9in...
View full review
View full review
Comment
Helpful 0 Not helpful 0
54 comments
#1790343

Help! Can’t call anyone.. Trying to return a dress!!

Reply
0 0
View more comments
ID
#304068 Review #304068 is a subjective opinion of poster.
Location
Indianapolis, Indiana

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Return

I can't upload a picture of the dress which has loose netting at the top of the neck. It is also not sewn in line with the fabric.
View full review
Comment
Helpful 0 Not helpful 0
ID
#3114299 Review #3114299 is a subjective opinion of poster.
Location
Loveland, Colorado
Loss
$100
Preferred solution
Full refund
New Reviewer

Unable to return item

1.0
I have been trying to reach someone, anyone regarding a return and have gotten absolutely no where! I believe it is a scam. They have a time limit on returns and they deliberately make it impossible so you exceed the time and don't get your money back.

User's recommendation: ZERO.

View full review
Comment
Helpful 0 Not helpful 0
ID
#3113600 Review #3113600 is a subjective opinion of poster.
Loss
$200
Preferred solution
Full refund
New Reviewer

Return item

I am reporting you to the better business bureau. This customer service is horrendous! I have never experienced anything so horrific with a company.
View full review
Comment
Helpful 0 Not helpful 0
ID
#3113582 Review #3113582 is a subjective opinion of poster.
Location
Saint James, New York
Loss
$200
Preferred solution
Full refund
New Reviewer

Return item

I want to return a gown that I purchased but your website is making it impossible! There is a time limit and I am running out of time because!
View full review
Comment
Helpful 0 Not helpful 0
ID
#3113564 Review #3113564 is a subjective opinion of poster.
Location
Saint James, New York

Returns

Hello I purchased two dresses last month and have been trying to contact JJhouse to return one of the dresses. My name is Kristen Smith, 883 Netherwood Road, Hyde Park, NY 12528. My phone number is 845/392-****. Please confirm you received this message. Thank you.
View full review
Comment
Helpful 0 Not helpful 0
ID
#3113270 Review #3113270 is a subjective opinion of poster.
Location
Poughkeepsie, New York

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

When I purchased my wedding dress from JJHouse they said that I also purchased shipping insurance. My dress has not arrived when stated and now JJHouse is not responding to my emails.

1.0
My wedding dress is lost in a shipping issue and no idea when the issue will be resolved. I purchased shipping insurance for this from JJsHouse but no help now. I spoke to a live chat person from JJsHouse and they told me to get advice from a live chat lawyer for $2 and I would be reimbursed that money and I was charged an additional $66 from the company that I was not told about. Still no one from JJsHouse is answering my calls or emails. I am very disappointed as the wedding dress I ordered looked so beautiful. I was hoping to get this issue resolved and maybe be sent a new dress free of charge via air mail so that hopefully it comes to me before my wedding in December.

User's recommendation: Find out about the actual insurance that you are buying and if it actually is valid?

View full review
Comment
Helpful 0 Not helpful 0
ID
#3094661 Review #3094661 is a subjective opinion of poster.
Pros
  • Great price
  • Large selection very pretty clothes
Cons
  • Unethical business practices
  • Did not receive dresses
Loss
$395
Preferred solution
Full refund

Have a return. Please call me 814688****

I bought three outfits need to return one of them. I thought you received my other texts about this waiting on a envelope to return them in
View full review
Comment
Helpful 0 Not helpful 0
ID
#3092522 Review #3092522 is a subjective opinion of poster.
Location
Titusville, Pennsylvania

It’s says my order is completed but I haven’t got my package

My app is telling me that my order was completed and will not let me track my order so I dont know whats going on and need an explanation for this and how can I track my order because I have not received it.
View full review
Comment
Helpful 0 Not helpful 0
ID
#3090325 Review #3090325 is a subjective opinion of poster.
Location
Albany, Oregon

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Order mishap

I paid 20 dollars for it to be shipped in 24 hours, and It's not even in Seattle yet. It's been 3 days. Also, I called customer service, and it gave me the wrong number. Contact me and tell me what's going on
View full review
Comment
Helpful 0 Not helpful 0
ID
#3087900 Review #3087900 is a subjective opinion of poster.
Pros
  • Like the dress
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Order mishap

I paid almost 20 dollars extra for it to be shipped in 24 hours. But it's been almost three days, and it turns out it's not even in Seattle yet. And now I tried calling customer service, and it tells me that it's no longer in service. Please just call me and tell me what's going on My number is 425346****
View full review
Comment
Helpful 0 Not helpful 0
ID
#3087893 Review #3087893 is a subjective opinion of poster.
Location
Anaheim, California

Need to return a gown please

I have not received packaging to return a gown I picked option 4 return and refund for one gown I bought two gowns and one three piece suit
View full review
Comment
Helpful 0 Not helpful 0
ID
#3085974 Review #3085974 is a subjective opinion of poster.
Location
Titusville, Pennsylvania

Return wrong size

3.0
Hi i just had recieved my order but it's too small and i want to return it and change to size 14.is it possible to email me the return form because i need the dress first week of dec. Thank you!
View full review
Comment
Helpful 0 Not helpful 0
ID
#3077440 Review #3077440 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Information about dress delivery

When I buy the dress ask me about my event date and i said that 20 of November supposed to my delivery was the 17, and I don't have any change on the status of my delivery when I'm going to get my dress
View full review
Comment
Helpful 0 Not helpful 0
ID
#3076274 Review #3076274 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered
New Reviewer

Return issue

JJsHouse - Return issue
I need to return my shoes and get the next size up as they are a small fit. Order number 301720**** I know I have 14 days to return and I am within the time but I am having trouble using the online returns on the website. Please reply asap Thank you Kelly Atkinson
View full review
Comment
Helpful 0 Not helpful 0
ID
#3068101 Review #3068101 is a subjective opinion of poster.
Preferred solution
I would like to return this pair of shoes and have the same ones sent to me in the size 4 please

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Return authorization

I am trying to reach company about return authorization for purchase and can not reach anyone regarding this matter
View full review
Comment
Helpful 0 Not helpful 0
ID
#3049054 Review #3049054 is a subjective opinion of poster.
Pros
  • Good prices
Cons
  • Unable to contact for return authoriztion
Loss
$400
Preferred solution
Return authorization for 5 products that were delivered but do not work for me.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article