Ask Community about JJsHouse

• Submit a return request at Contact Us to Customer Service within 7 days of receiving the order. Please include the reason for your return and photographs for verification.

• Once the request is approved, JJsHouse should send a return form which needs to be included with the return.

• When JJsHouse receives the returned package, the item(s) will be inspected to ensure it is in the original condition and has the issues stated in the return request.

• Once confirmed, the refund should be credited back to the original payment method within 10-15 days (the processing time depends on the payment method and bank).

• Submit a return request in My Orders or Contact Us to Customer Service within 14 days of receiving your order. Please include the reason for return and photographs for verification;

• Once they have approved your request, you will be sent a return form which needs to be included with your return. Please send your item(s) using local post within 14 days from receiving the return form;

• When they receive the returned package, the item(s) will be inspected to ensure it is in the original condition and has the issues stated in the return request;

• Once confirmed, the refund will be credited back to the original payment method within 7-10 days.

• by phone at +44 2082 425518;

• by email at service@jjshouse.de;

• using their live chat option.

• Step 1. Add some item(s) into your Shopping Cart:
  • Select the size, color or quantity if necessary;
  • Click on“ADD TO CART”.

• Step 2. Check out when item selection is completed:
  • Click the VIEW MY CART button to review the item(s) selected and make some modifications if necessary;
  • Click on “CHECKOUT/CONTINUE CHECKOUT” if you are ready to place the order. Otherwise, click CONTINUE SHOPPING.

• Step 3. Log in your JJ's House account:
  • Choose Sign In if you already have an account on our site;
  • Choose Checkout as Guest with your email account otherwise.

• Step 4. Complete shipping and payment information:
  • Fill in the SHIPPING ADDRESS;
  • Select a SHIPPING METHOD;
  • Select a PAYMENT METHOD;
  • Fill in payment information;
  • Apply a Coupon Code (If available);
  • Click on “CONTINUE CHECKOUT”.

• Step 5. Complete the purchase.

• Express shipping - 3-6 days to all major destinations;

• Standard Shipping - 5-8 days to all major destinations;

• Super Saving Shipping - 15-30 days to all major destinations.

• by phone at +8 52* 199 0571;

• by email at service@jjshouse.com;

• via the company's social networks.

• Submit a return request at Contact Us to customer service within 14 days of receiving your order. Please include the reason for the return and photographs for verification.

• Once JJsHouse has approved your request, you should be sent a return form which needs to be included with your return. Please send your item(s) using local post within 14 days from receiving the return form.

• When JJsHouse receives the returned package, the item(s) should be inspected to ensure it is in the original condition and has the issues stated in the return request.

• Once confirmed, the refund should be credited back to the original payment method within 10-15 days (the processing time depends on your payment method and bank).

• Expedited Shipping - 3-6 days to all major destinations;

• Standard Shipping - 5-8 days to all major destinations;

• Super Saving Shipping - 15-30 days to all major destinations.

According to Jjhouse shipping policy before your order is shipped, JJsHouse.com has to prepare your products, perform strict quality-control tests and package items carefully. After that standart shipping takes 3-8 days. You can also contact Jjhouse customer service by phone 852 ******** or by email at service@jjshouse.com

If you need more details about your order, please contact the JJsHouse customer care team. The company contact information including their phone number, email address, and social media links is available on the JJsHouse Contacts tab on the Pissed Consumer website.

• Go to Sign In My Account at the right top of our website.

• Click "order status".

• Enter your Order Number and Email Address to see your order details.