Not resolved

I ordered a dress from JJHOUSE for family wedding I had conversation with them pre ordering to make sure it would arrive on time but it arrived when the occasion was over so it is no good to me, it cost 170 Euro plus there was a custom charge of 42 Euro that they did not tell me about, they had the cheek to offer me a cupon for 20Euro to use to shop with them again I am really unhappy with this type of service, they could at least take back the dress and offer me credit for 112 Euro I would have been satifided with that ,but now no corresponding from them. Lucia Connor.

Product or Service Mentioned: Jjshouse Shipping Service.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $212.

Preferred solution: Full refund.

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