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1.0
Details

Update by user May 21, 2019

Also one shoe has a nick on the side. Looks like 2nd poor quality defective item.

Just a bad all around experience. I ordered similar items on Amazon and am happy with my purchases from that website.

Original review posted by user May 21, 2019

Wow, what an unpleasant experience. Dress I ordered was suppose to...
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Review
#1539739 Review #1539739 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Reason of review
Bad quality
1.0
Details
My experience with this company has been terrible! First off me and 4 bridesmaids placed an order through them and followed exact guidelines. We ordered the sizes according to their specifications. Well the dresses all came 2 sizes too large, so I thought no problem we...
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Review
#1265029 Review #1265029 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Reason of review
Return, Exchange or Cancellation Policy

Wedding dress | JJsHouse

1.4
Details
Ordered a wedding dress for future wife.wrong colour wrong sizes after paying not a lot of money but when you don't have a lot it all adds up. Just like to say thank you for the *** am getting wright know.
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Review
#1261854 Review #1261854 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Reason of review
Not as described/ advertised
1.0
Details
I showed pictures proving they did not use my measurements. This company is a scam. They send out wrong dresses and then keep half the money because it is impossible to return. Out of 4 dresses ordered for this wedding, 3 have been unusable and 1 has been too long but that bridesmaid...
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1 comment
Anonymous
#1474540

BUYER BEWARE! DO NOT BUY FROM THIS COMPANY JJ'S HOUSE!!!!!!!!!!!!

YES, THEY ARE A SCAM!!! THEY WILL NOT RETURN ANYTHING EVEN IF IT IS A STOCK DRESS, WITH TAGS ON AND NEVER BEEN WORN.IF they want to have a no refund policy then they should state that clearly on their refund policy site!

Listen to the reviews!! Take your business elsewhere.

Review
#1239145 Review #1239145 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Cons
  • I felt scammed
  • Take your money and do no care
  • No way to speak to an actual person
Reason of review
Bad quality
Loss
$145
Preferred solution
Full refund
1.0
Details
I ordered a dress for my sons upcoming wedding. I ordered a few sizes up to allow for size variations. when the dress came in it was quite a bit smaller than expected. I usually wear a 16-18 and ordered a 20. The dress was so small I couldn't even get the zipper up. I...
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Review
#1232505 Review #1232505 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Cons
  • Return policy
  • Customer service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$195
Preferred solution
Full refund
1.0
Details
I ordered a dress from JJ's House and received the wrong size, it measures more than a size bigger.I messaged the company and they refuse to give a refund. Their excuse is that it is ....... Personally we can understand your feeling well. However, we do not have any...
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Review
#1194040 Review #1194040 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Reason of review
Return, Exchange or Cancellation Policy
Loss
$134
Preferred solution
Full refund
1.3
Details
DO NOT PURCHASE FROM THIS COMPANY!!! - JJsHouse
DO NOT PURCHASE FROM THIS COMPANY!!! - JJsHouse
Do not purchase from them! IF they want to have a no refund policy then they should state that clearly on their refund policy site! My soon to be wife purchased 3 wedding dresses from them to try on and decide which she wanted for our wedding. They contacted her and...
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Review
#1188188 Review #1188188 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Reason of review
Damaged or defective
Loss
$250
1.0
Details
I ordered my wedding dress and bridesmaid dresses from JJ’s. I chose the custom fit as my waist is 5 sizes smaller than my chest and am unable to wear a dress off the rack. I had gone to a dress shop and had my measurements taken but before ordering I checked their...
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Review
#1183927 Review #1183927 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Reason of review
Not as described/ advertised
1.0
Details
WHITE DRESS NOT WHITE, LOST $115 - JJsHouse
WHITE DRESS NOT WHITE, LOST $115 - JJsHouse
WHITE DRESS NOT WHITE, LOST $115 - JJsHouse
I ordered my white wedding dress from them...well surprise, surprise, that *** was light purple. I have sent them several emails and they refuse to give me my money back, claiming they gave me the right color and everything. All they offer is a stupid coupon, like who...
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Review
#1183899 Review #1183899 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Cons
  • Customer service and refund policy
  • No refunds or returns
  • Item not as advertised
Reason of review
Return, Exchange or Cancellation Policy
Loss
$115
Preferred solution
Full refund

Contact JJsHouse Customer Service

Website:
www.jjshouse.com
Mailing Address:
Flat/RM 901 Yip Fung Building 2-12 D'Aguilar Street, Central
Hong Kong, Hong Kong
Hong Kong
Phone:
+8 528 199 0571
All JJsHouse Contacts

JJsHouse Reviews

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  5. 23 reviews
JJsHouse reviews

Refused to fix their mistake | JJsHouse

1.0
Details
I asked a jj house represe tative what colour was displayed on the picture on their website. I was tild champagine so i ordered the dress as seen in the picture. I was then sent a very pink dress. They are refusing to return it saying now he picture has pink in it and it may look different to me. One of their representstives gave me bad directions and i am now suffering with a pink dress and a company that is refusing to take responsibility for their staff mistakes.
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Review
#1161045 Review #1161045 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Reason of review
Not as described/ advertised