1.9
Details
If I could give zero stars, I would. That is how I can summarise my experience with Jjshouse.
If I could give zero stars, I would. That is how I can summarise my experience with Jjshouse.
If I could give zero stars, I would. That is how I can summarise my experience with Jjshouse.
If I could give zero stars, I would. That is how I can summarise my experience with Jjshouse.
According to Jjshouse, apparently it can be done.) Jjshouse offered be a voucher of 30-40% towards my next purchase and insisted that I keep the dress. They have insisted that the dress passed a thorough quality control with flying colours and that a visit to a local...
View full review
Featured
Review
#1181342 Review #1181342 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Cons
  • Make it impossible to return gross item
Reason of review
Bad quality
Loss
$134
Preferred solution
Full refund
Tags
  • Jj House Scam
  • Jjshouse Nightmare

I need to return 2 dresses | JJsHouse

I ordered two dresses for bridesmaids for my wedding and I need to return them because they were much smaller than we expected how may I do this? These dresses were purchased in early October we only came to find now that they do not fit as the bridesmaids have arrived for our wedding. Please let me know how to return these. My name is Jennifer Reich. 303-718-3826 Breathebeyond@concast.net
View full review
Review
#1730186 Review #1730186 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Tags
  • Terrible Returns Policy
The dresses are to big and long so was wondering where to send bck the items kindly send me the return address please the order number was 0696135532
View full review
1 comment
Anonymous
#1806403

i requested an address to return a dress. no response after many, many messages.

finally, i returned it to the return address on the package. the writing was so tiny i had to have my niece read it to me using a magnifying glass. after i mailed it i messaged jj's and told them what i had done. immediately they sent me a return address and instructions.

well, too little, to late! i contacted my credit card. they opened a dispute, ultimately, i did get the charge removed. i sent my cc the shipping recipt.

that did the job. i recieved my refund. but let me tell you, jj's lied, lied, lied! i returned the dress because it was way too small, it was a white dress and whomever sewed the pearls on it pricked their finger and there were 4 blood stains on it.

maybe you should do exactly what i did. it worked!

i did tell the cc about all the complaints on pissed consumer and also the complaints with the credit bureau. jj's is not a member of the credit bureau but the complaints, at thast time were over 600!

Review
#1755140 Review #1755140 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Pros
  • Dress was big
  • Like the clothes
Cons
  • Return policy very misleading
Tags
  • Dress Refund

Too many orders | JJsHouse in Saint Louis, Missouri

I need to change my order. Ordered 2 of the same. Do not charge credit card. Im putting A stop on the charges until i can fix my order. Please call me. I need help with my order. BHASTY0213@GMAIL
View full review
Review
#1761455 Review #1761455 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
1.0
Details

Update by user May 21, 2019

Also one shoe has a nick on the side. Looks like 2nd poor quality defective item.

Just a bad all around experience. I ordered similar items on Amazon and am happy with my purchases from that website.

Original review posted by user May 21, 2019

Wow, what an unpleasant experience. Dress I ordered was suppose to...
View full review
Review
#1539739 Review #1539739 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Reason of review
Bad quality

I gave the wrong sizes on the custom wedding dress | JJsHouse

I need to change the sizes on the custom wedding dress I have ordered
View full review
Review
#1681876 Review #1681876 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Pros
  • To be determined
Reason of review
Poor customer service

Update by user Aug 07, 2019

They have all my information. about this matter I asked them for there address so I can return them to your company no call back

Original review posted by user Aug 07, 2019

KEEP GIVING ME THE RUN AROUND. TRYING TO RETURN (2) DRESSES FOR A REFUND FOR MONTHS. NO ADDRESSES OR PHONE NUMBER NOT WORKING
View full review
Review
#1616004 Review #1616004 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Reason of review
Poor customer service
Loss
$366
Preferred solution
Full refund
Tags
  • bad service
1.0
Details
WHITE DRESS NOT WHITE, LOST $115 - JJsHouse
WHITE DRESS NOT WHITE, LOST $115 - JJsHouse
WHITE DRESS NOT WHITE, LOST $115 - JJsHouse
I ordered my white wedding dress from them...well surprise, surprise, that *** was light purple. I have sent them several emails and they refuse to give me my money back, claiming they gave me the right color and everything. All they offer is a stupid coupon, like who...
View full review
Featured
Review
#1183899 Review #1183899 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Cons
  • Poor quality
  • Customer service and refund policy
  • No refunds or returns
Reason of review
Return, Exchange or Cancellation Policy
Loss
$115
Preferred solution
Full refund

No good | JJsHouse

I am trying to re-order the same dress in a larger size. I would like to speak to a person in which to do this thank you
View full review
Review
#1616805 Review #1616805 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Pros
  • Fast delivery
  • That they actually delivered
  • Prices
Cons
  • No comment
Reason of review
I want same dress in larger size how do I do? My daughters wedding is in September 27.
Preferred solution
I just to exchange for larger size
Tags
  • Wedding Dresses

Contact JJsHouse Customer Service

Website:
www.jjshouse.com
Mailing Address:
Flat/RM 901 Yip Fung Building 2-12 D'Aguilar Street, Central
Hong Kong, Hong Kong
Hong Kong
Phone:
+8 528 199 0571
All JJsHouse Contacts

JJsHouse Reviews

  1. 246 reviews
  2. 105 reviews
  3. 33 reviews
  4. 16 reviews
  5. 23 reviews
JJsHouse reviews
1.3
Details
DO NOT PURCHASE FROM THIS COMPANY!!! - JJsHouse
DO NOT PURCHASE FROM THIS COMPANY!!! - JJsHouse
Do not purchase from them! IF they want to have a no refund policy then they should state that clearly on their refund policy site! My soon to be wife purchased 3 wedding dresses from them to try on and decide which she wanted for our wedding. They contacted her and...
View full review
Review
#1188188 Review #1188188 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Reason of review
Damaged or defective
Loss
$250