Jjshouse Wedding Dress Reviews

1.5
(4 reviews)
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I paid extra for the custom fitting.It didn't fit. My chest was exposed. They offered a discount on my next dress and said I needed to go have it fixed. I filed a dispute with my credit card and they made me go pay for a second opinion. Stay as far away from these crooks as possible. When they did offer a refund they would only accept the dress by an un-trackable means. This is a huge scam. Don't ruin your big day buying from these people. You...
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1.7
I liked
  • Huge selection
I didn't like
  • Returns process
#951884
I purchased a bridesmaid dress from JJ's House for an upcoming wedding. I didn't have the opportunity to get measurements so i ordered the dress in my size. I did receive the dress quickly and it was good quality. Unfortunately the dress did not fit and i contacted customer service to request an exchange. I was informed that they make dresses to order and they did not have another size for me to exchange it for. A few days later i sent photos of...
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Wow..this company is a scam!Misleading in their pre-sales chat assuring refunds are possible. I received my size 8 dress today and I can't come close to zipping it. It's the equivalent of a size 4. The dress arrived with a foul odor and the quality is subpar. I wish i had seen this sight before i ordered. I was bombarded on Pinterest with this website and only saw positive reviews which I'm convinced are ridged.I'm hoping to get some help from...
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Anonymous

Anonymous Have you emailed them, I have received a full refund ?

If you order a dress and like it - then great for you, JJ's House is fine. However, if you have any issues whatsoever, good luck - they are horrible and you will lose your money, I am reporting them to the FTC for taking my money. 1. First of all, the dress I ordered was not like the images. I ordered an off shoulder gown - a size 2, with no custom alterations. The gown came with two straps that were totally visible making it either (1) Not off...
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I ordered a dress for my daughter's wedding off jjs house. As recommended, I ordered up in size and was careful to use their measurement calculations. Clearly, they are working in metric and not inches because what they advertise is not what you get. THEY WILL NOT ACCEPT YOUR RETURN, EVEN IF IN PERFECT CONDITION AND NEVER WARN!!!! DO YOURSELF A FAVOR AND SHOP FROM A US STORE WHERE THEY ACCEPT RETURNS!!! I am now out of pocket $150.00 and still...
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Anonymous

Anonymous As an update, Jjs house never contacted me. Hopefully, others will learn from what I have experienced, and buy from a store that stands behind their products.

Anonymous

Anonymous Agreed! A decent mail order business accepts returns and gives refunds. I can't believe they are still in business.

I recently ordered dress for my daughter's wedding because the site/company seem reliable. However this is not the case. The dress came in a slightly different shade of color than from the provided photo on the page. In addition, the dress did not look flattering and seem disproportionate. I understand the coloring may be off, as they have mentioned, but what gets me is the fact that they will not allow me to return the dress. I cannot wear the...
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Anonymous

Anonymous Completely in agreement with you. They should be run out of business! There needs to be a warning on their website, "Buy at your own risk! Purchases made sight unseen and abs...

1.0
I didn't like
  • No refund or resolution offered
#842192
I recently purchased a wedding dress from JJ House. I measured and chose the correct size. The dress arrived and the color was not what was pictured. When I tried it on, the bust was 3 sizes larger than I requested. They put some sort of support to make the bust larger which cannot be removed by a tailor without ruining the dress. I contacted JJ House and was asked to submit a request and pictures. Once done, they still will not take a...
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