Product: Jjshouse Wedding Dress Clear all filters (34 of 34 reviews match)
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If I could give zero stars, I would. That is how I can summarise my experience with Jjshouse.
If I could give zero stars, I would. That is how I can summarise my experience with Jjshouse.
If I could give zero stars, I would. That is how I can summarise my experience with Jjshouse.
If I could give zero stars, I would. That is how I can summarise my experience with Jjshouse.
According to Jjshouse, apparently it can be done.) Jjshouse offered be a voucher of 30-40% towards my next purchase and insisted that I keep the dress. They have insisted that the dress passed a thorough quality control with flying colours and that a visit to a local...
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1.8
Product
Jjshouse Wedding Dress
I didn't like
  • Make it impossible to return gross item
#1181342
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I asked a jj house represe tative what colour was displayed on the picture on their website.I was tild champagine so i ordered the dress as seen in the picture. I was then sent a very pink dress. They are refusing to return it saying now he picture has pink in it and...
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1.0
Product
Jjshouse Wedding Dress
#1161045
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Ordered a dress and it arrived flawed.The undergarment of the dress was sewn on inside out. They have been negotiating the return of this dress for about a month. They will not refund me 100%. After JJs house trying to negotiate the return of this dress, starting at...
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1.5
Product
Jjshouse Wedding Dress
I didn't like
  • Take your money and dont care about their customer
  • Quality
  • Return policy and lack of communication
#1119137
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I custom ordered a dress from them with my measurements and this dress is 5 sizes too big!Looks like at tent. Also this dress is so cheaply made, all the seams are coming undone. Horrible quality! It looks like a $25 dress. And good luck getting ahold of anyone or...
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1.0
Product
Jjshouse Wedding Dress
I didn't like
  • Hidden fees
  • Return policy and customer service
  • Falling apart
#1113858
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I purchased a mother of the bride dress from jjshouse. Before I purchased it I did an online live chat and asked "if the dress doesn't fit can I send it back?" I was told "we'll take care of you". Well, come to find out, "we'll take care of you" means "we'll take...
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Product
Jjshouse Wedding Dress
#1108769
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Jjshouse - DO NOT BUY FROM THIS COMPANY
I ordered 4 dresses for my sons wedding. Their sizing is not US sizing (probably 2 sizes smaller - at least- than US sizing). No where on their site do they state that the dresses are coming from or made in CHINA! When the dresses arrived there was no "return shipping...
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1.0
Product
Jjshouse Wedding Dress
#1106479
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Ordered wedding address. Got it with a additional tax bill of £23 which they never made me aware of before hand. Got dress tht looked like a 10 year old tailored it. Went to a local tailor which cost a further £20. Contacted this fake lic online live chat was told i...
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1.0
Product
Jjshouse Wedding Dress
#1098425
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I ordered a dress that was twice my usual size (I'm an 8) and I ordered a 16 because bridesmaids dresses tend to run really small.I got the dress and it didn't fit at all. They asked me to send a picture of me not fitting in the dress and then refused to give me a...
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maryanne.cochran1_32
maryanne.cochran1_32

You are right about bad customer service. they are out to benefit themselves. Carefully read their return policy. They basically do not take anything back unless they made ...

1.0
Product
Jjshouse Wedding Dress
I didn't like
  • Custom sizing not custom
  • Horrible customer service
#1097190
Reply to reviews
MY WEDDING IS LESS THAN A MONTH AND THE CLEANERS GAVE ME A$400 QUOTE TO ATTEMPT TO FIX THE PROBLEM. BUT THEY CAN'T FIX HOLES, THEY ARE NOT MIRACLE WORKERS!!! THAT CAN'T MATCH THE MISSING RHINESTONES AND THey CAN'T FIX THE OFF WHITE COLOR THAT IT'S SUPPOSED TO BE ALL...
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Anonymous
Geri

How do you return something when you can't get hold of someone. It is a scam and to think I went thru Amazon to get them or I wouldn't have done it

Anonymous
Smitty

Please stop screaming with the all capital letter format. It hurts my eyes.What you received is most likely an item which was worn by someone for that one special day and then...

1.0
Product
Jjshouse Wedding Dress
#1092569
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I ordered my dress with what I thought would be a little big and they definitely run a lot smaller than they claim.The lace is pretty cheap, I feel like you would only get a couple uses out of the dress. I attempted to contact them to see about receiving a refund since...
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1.0
Product
Jjshouse Wedding Dress
#1089047
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