Product: Jjshouse Wedding Dress Clear all filters (32 of 32 reviews match)
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Ordered a dress and it arrived flawed.The undergarment of the dress was sewn on inside out. They have been negotiating the return of this dress for about a month. They will not refund me 100%. After JJs house trying to negotiate the return of this dress, starting at...
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1.5
Product
Jjshouse Wedding Dress
I didn't like
  • Take your money and dont care about their customer
  • Return policy and lack of communication
  • Quality
#1119137
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I custom ordered a dress from them with my measurements and this dress is 5 sizes too big!Looks like at tent. Also this dress is so cheaply made, all the seams are coming undone. Horrible quality! It looks like a $25 dress. And good luck getting ahold of anyone or...
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1.0
Product
Jjshouse Wedding Dress
I didn't like
  • Hidden fees
  • Return policy and customer service
  • Falling apart
#1113858
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I purchased a mother of the bride dress from jjshouse. Before I purchased it I did an online live chat and asked "if the dress doesn't fit can I send it back?" I was told "we'll take care of you". Well, come to find out, "we'll take care of you" means "we'll take...
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Jjshouse Wedding Dress
#1108769
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Jjshouse - Displeased with the dress

#1085811
The dress I ordered does not appear as the image presented.
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Jjshouse Wedding Dress Review

#1026907
1.0
Details
Ordered a dress for my daughters wedding. Supposed to be burgandy but more pink and dress looks cheap. Trying to contact to return and they are ignoring me. Never again and will tell everyone I know.
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Jjshouse Wedding Dress Review

#886791
Never buy anything from them..My wedding dress arrived and it was so ugly nothing like the picture. Beware than they dont call me back n no email ir nothing..very unprofessional. That is why they are so far away.my wedding has been ruin. i want my refund but no luck..fate numbers on website n address..never buy from them n i hope someone closes them down..scammers
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Jjshouse Wedding Dress Review

#856703
2.2
Details
JJs house customer service is great before you buy, but horrendous if you try to return it! The quality, the fit, is horrible!! They can't even get me at least 50% refund!
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Jjshouse - DO NOT BUY FROM THIS COMPANY
I ordered 4 dresses for my sons wedding. Their sizing is not US sizing (probably 2 sizes smaller - at least- than US sizing). No where on their site do they state that the dresses are coming from or made in CHINA! When the dresses arrived there was no "return shipping...
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1.0
Product
Jjshouse Wedding Dress
#1106479
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Ordered wedding address. Got it with a additional tax bill of £23 which they never made me aware of before hand. Got dress tht looked like a 10 year old tailored it. Went to a local tailor which cost a further £20. Contacted this fake lic online live chat was told i...
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1.0
Product
Jjshouse Wedding Dress
#1098425
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I ordered a dress that was twice my usual size (I'm an 8) and I ordered a 16 because bridesmaids dresses tend to run really small.I got the dress and it didn't fit at all. They asked me to send a picture of me not fitting in the dress and then refused to give me a...
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maryanne.cochran1_32
maryanne.cochran1_32

You are right about bad customer service. they are out to benefit themselves. Carefully read their return policy. They basically do not take anything back unless they made ...

1.0
Product
Jjshouse Wedding Dress
I didn't like
  • Customer service
  • Custom sizing not custom
#1097190
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MY WEDDING IS LESS THAN A MONTH AND THE CLEANERS GAVE ME A$400 QUOTE TO ATTEMPT TO FIX THE PROBLEM. BUT THEY CAN'T FIX HOLES, THEY ARE NOT MIRACLE WORKERS!!! THAT CAN'T MATCH THE MISSING RHINESTONES AND THey CAN'T FIX THE OFF WHITE COLOR THAT IT'S SUPPOSED TO BE ALL...
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Anonymous
Geri

How do you return something when you can't get hold of someone. It is a scam and to think I went thru Amazon to get them or I wouldn't have done it

Anonymous
Smitty

Please stop screaming with the all capital letter format. It hurts my eyes.What you received is most likely an item which was worn by someone for that one special day and then...

1.0
Product
Jjshouse Wedding Dress
#1092569
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I ordered my dress with what I thought would be a little big and they definitely run a lot smaller than they claim.The lace is pretty cheap, I feel like you would only get a couple uses out of the dress. I attempted to contact them to see about receiving a refund since...
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1.0
Product
Jjshouse Wedding Dress
#1089047
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I ordered a custom dress to wear to my daughter's wedding. I followed the measurement instructions very carefully, triple checking my measurements. When I received the dress it was very poor quality, with several sewing flaws. Overall very poor craftsmanship and not at...
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1.6
Product
Jjshouse Wedding Dress
#1072162
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After someone I knew purchased her wedding dress from JJshouse , I decided to give them a try.. Found a dress I really liked, sent them my measurements, because they say they "custom make " your dress. Well, what a freakin' disaster! When the dress arrived, I thought...
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Product
Jjshouse Wedding Dress
#1071709
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