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Too many orders | JJsHouse in Saint Louis, Missouri

I need to change my order. Ordered 2 of the same. Do not charge credit card. Im putting A stop on the charges until i can fix my order. Please call me. I need help with my order. BHASTY0213@GMAIL
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Review
#1761455 Review #1761455 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
The dresses are to big and long so was wondering where to send bck the items kindly send me the return address please the order number was 0696135532
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1 comment
Anonymous
#1806403

i requested an address to return a dress. no response after many, many messages.

finally, i returned it to the return address on the package. the writing was so tiny i had to have my niece read it to me using a magnifying glass. after i mailed it i messaged jj's and told them what i had done. immediately they sent me a return address and instructions.

well, too little, to late! i contacted my credit card. they opened a dispute, ultimately, i did get the charge removed. i sent my cc the shipping recipt.

that did the job. i recieved my refund. but let me tell you, jj's lied, lied, lied! i returned the dress because it was way too small, it was a white dress and whomever sewed the pearls on it pricked their finger and there were 4 blood stains on it.

maybe you should do exactly what i did. it worked!

i did tell the cc about all the complaints on pissed consumer and also the complaints with the credit bureau. jj's is not a member of the credit bureau but the complaints, at thast time were over 600!

Review
#1755140 Review #1755140 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Pros
  • Like the clothes
  • Dress was big
Cons
  • Return policy very misleading
Tags
  • Dress Refund

I need to return 2 dresses | JJsHouse

I ordered two dresses for bridesmaids for my wedding and I need to return them because they were much smaller than we expected how may I do this? These dresses were purchased in early October we only came to find now that they do not fit as the bridesmaids have arrived for our wedding. Please let me know how to return these. My name is Jennifer Reich. 303-718-3826 Breathebeyond@concast.net
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Review
#1730186 Review #1730186 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Tags
  • Terrible Returns Policy

I gave the wrong sizes on the custom wedding dress | JJsHouse

I need to change the sizes on the custom wedding dress I have ordered
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Review
#1681876 Review #1681876 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Pros
  • To be determined
Reason of review
Poor customer service

I’m trying to cancel an order | JJsHouse in Latonia, Kentucky

I cannot contact the company to cancel my order. I made a wedding dress order too far in advance and my fiancé doesn’t like the dress.
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Review
#1621537 Review #1621537 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Reason of review
Return, Exchange or Cancellation Policy

No good | JJsHouse

I am trying to re-order the same dress in a larger size. I would like to speak to a person in which to do this thank you
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Review
#1616805 Review #1616805 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Pros
  • Fast delivery
  • That they actually delivered
  • Like the dresses
Cons
  • No comment
Reason of review
I want same dress in larger size how do I do? My daughters wedding is in September 27.
Preferred solution
I just to exchange for larger size
Tags
  • Wedding Dresses

Update by user Aug 07, 2019

They have all my information. about this matter I asked them for there address so I can return them to your company no call back

Original review posted by user Aug 07, 2019

KEEP GIVING ME THE RUN AROUND. TRYING TO RETURN (2) DRESSES FOR A REFUND FOR MONTHS. NO ADDRESSES OR PHONE NUMBER NOT WORKING
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Review
#1616004 Review #1616004 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Reason of review
Poor customer service
Loss
$366
Preferred solution
Full refund
Tags
  • bad service

Item did not fit! | JJsHouse

I purchased a bridesmaid dress which I received today 7/10/19 but it doesn’t fit. It’s too small. I will be returning the dress in order to get a bigger size (10). Could you please verify the address I need to return the dress to?
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Review
#1582330 Review #1582330 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Pros
  • Dress was truly beautiful
Cons
  • Dress ran very small
Reason of review
Does not fit
Loss
$113
Preferred solution
Exchange for bigger size
1.0
Details

Update by user May 21, 2019

Also one shoe has a nick on the side. Looks like 2nd poor quality defective item.

Just a bad all around experience. I ordered similar items on Amazon and am happy with my purchases from that website.

Original review posted by user May 21, 2019

Wow, what an unpleasant experience. Dress I ordered was suppose to...
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Review
#1539739 Review #1539739 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Reason of review
Bad quality

Contact JJsHouse Customer Service

Website:
www.jjshouse.com
Mailing Address:
Flat/RM 901 Yip Fung Building 2-12 D'Aguilar Street, Central
Hong Kong, Hong Kong
Hong Kong
Phone:
+8 528 199 0571
All JJsHouse Contacts

JJsHouse Reviews

  1. 245 reviews
  2. 105 reviews
  3. 32 reviews
  4. 16 reviews
  5. 23 reviews
JJsHouse reviews

Very bad | JJsHouse in London, England

I ordered to bride dresses for myself. I paid extra for it to be custom made but it came very bug and not done right at all and the colour is not what you see online what so ever.
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Review
#1402603 Review #1402603 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Reason of review
Not as described/ advertised