Ordered a veil for my daughter. Ordered ivory.
Received white. Sent them picture of veil against white paper and several different items that would be considered ivory (various shades of) to show that the item received was, in fact, white and not what i ordered. Company will not admit mistake or refund money. Thats okay, im calling my bank and telling them that the company will not honor its refund policy and will get my money back anyway.
Then i will spend the money to have it dyed the correct shade. They promised a 40% discount on a replacement veil, but never got the coupon.
Very shady company. Would not recommend them to my worst enemy.
Reason of review: Order processing issue.
Location: Green Valley, Arizona