2.2
Details
ordered a wedding dress and paid over 2000 HK$ 4/10/19 after acceptance notification of order and tracking no cannot contact either company and had no further return emails or phone calls after trying to contact them as our wedding has been postponed until march next...
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2 comments
Anonymous
#1793717

If you want to waste your money and be stressed out order there stuff I had the worst experience with JJ House. They say the dresses are customized so it takes longer.

So dont bother with Express shipping you will not get your item any faster it's a scam.

When u receive the dress and it doesn't fit they give u a hard time returning it because they claim it's a custom dress. Please dont be fooled with their pretty pictures and low prices because what u see on the web site is not what you will get.

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Review
#1700774 Review #1700774 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Order processing issue

Where is my dress | JJsHouse

1.0
Details
I need my dress before November 8th. My brother in law is getting married the 8th and im on the wedding. If it could not be done by the 8th i would like a full refund. Thank you
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Review
#1700302 Review #1700302 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Order processing issue
Preferred solution
Full refund
Tags
  • Jjshouse Dress

Incorrect Shipping Address | JJsHouse

I received a notice of delivery for a dress I ordered, it has the incorrect zip code. I have three other orders with you, pleases correct my zip code. It is Riverside, AL 35135
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Review
#1694250 Review #1694250 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Problem with delivery
Loss
$227
Preferred solution
Deliver product or service ordered
Tags
  • Homecomming Dresses

Not too good experience so far | JJsHouse

4.0
Details
i placed an order 2019/10/3 for a wedding dress,no 0651068180 you sent me a tracking no JCEX1018042060 who's website is out of order and doesn't respond i would like a message sent to email 12206978@qq.com to inform me about delivery Regards R Butcher Ph +61 (0)408690694
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Review
#1689628 Review #1689628 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Pros
  • Lovely product
Cons
  • Lack of communication
Reason of review
Problem with delivery

Checking to see if order went thru | JJsHouse

i placed am order but have recevied no order or payment con fermation
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Review
#1682754 Review #1682754 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Pros
  • Like the dresses
Reason of review
Order processing issue
Preferred solution
Deliver product or service ordered

Need to change my order | JJsHouse

No answer Need to change my order
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Review
#1678894 Review #1678894 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Cons
  • No customer service help
Reason of review
Order processing issue
Preferred solution
Need to add another item to my order

You charged me for a dress i didnt get | JJsHouse

You charged my crwdit card for a dress i didnt get. You notified me that the material for the dress was not available and there waa,bo time to get it to me when i needed it. So the order was canceled, but the amount was taken from my credit card anyway and i would like a redund credited back to my card.
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Review
#1675689 Review #1675689 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Cons
  • How i was taken for my money
Reason of review
Problems with payment
Loss
$63
Preferred solution
Full refund
Tags
  • no returns

Dress and shoes never arrived | JJsHouse in New Bedford, Massachusetts

1.1
Details
I was supposed to get this order last week. Then it was changed until yesterday. I HAVE NOT RECEIVED IT!!! Susan Duclos
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Review
#1670030 Review #1670030 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Problem with delivery
Loss
$150
Preferred solution
Let the company propose a solution

Complaint regarding delivery charges | JJsHouse

I ordered a pair of shoes on Sept. 16, 2019 for an important occasion and I spent the extra shipping charge of $20.00 to have them delivered in 2 /3 days as stated on the order form. Well, today is Sept. 23, 2019 and I still DO NOT have the shoes!. I would like my Extra $20.00 for early delivery credited to my charge card, had I known it would take an entire week for delivery I would not have used this company! The order is #3999967473.
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Review
#1661864 Review #1661864 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Cons
  • No customer service help
  • Unable to speak directly to an agent in customer service
Reason of review
Problem with delivery
Loss
$20

Unsatisfied | JJsHouse

2.0
Details
I have not received my wedding shoes I just want my shoes that I paid for. Very stressful for a bride.
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Review
#1660849 Review #1660849 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Pros
  • Discounts
Cons
  • Tracking my package
Reason of review
Problem with delivery
Loss
$39
Preferred solution
Deliver product or service ordered
Tags
  • bad service