JJsHouse - Awful company

Order didnt arrive for 3 wks despite paying fior express" delivery awful awful customer service....keep repeating the same message and have yet to receive my refund fir the so called express delivery! ! DO NOT ORDER FROM THIS COMPANY! !!
View full review
ID
#1422263 Review #1422263 is a subjective opinion of poster.
Location
Waterford, Waterford
Service
Jjshouse Shipping Service
Reason of review
Order processing issue

JJsHouse - Finger weg v. diesem shop

Warte seit Mitte November auf d. Lieferung, es gibt keine Möglichkeit den Kundendienst zu erreichen (momentan nur US Nummer) Werde noch diese Woche zuwarten ob Lieferung eintrifft.... Möchte nur mein Geld zurück, nie wieder werde ich bei diesem Shop bestellen. ACHTUNG!!!
View full review
ID
#1421702 Review #1421702 is a subjective opinion of poster.
Location
Graz, Steiermark
Service
Jjshouse Shipping Service
Reason of review
Order processing issue

JJsHouse - Worst place ever

Ordered a dress for my daughter. Paid for expedited shipping (2-4 days). In over a week, the dress still had not shipped. I went to cancel the order. They will only refund shipping. So they are trying to charge fir something that never shipped. So if they do this as a regular practice, they are getting double profits on multiple dresses.
View full review
ID
#1375589 Review #1375589 is a subjective opinion of poster.
Location
Richmond, California
Service
Jjshouse Shipping Service
Reason of review
Order processing issue

JJsHouse - Service de merde

Attention j'ai passé commande j'ai jamais reçu ma commande de 124€ service de merde grosse arnaque
View full review
ID
#1371974 Review #1371974 is a subjective opinion of poster.
Location
Paris, Ile-De-France
Service
Jjshouse Shipping Service
Reason of review
Order processing issue
1.3
Details
They are unreliable, does not respond to emails and does not has a real customer services telephone number to call. I purchase a dress on 9/14/2018 and paid as well I informed them that I needed the dress for 9/21/2018 for a family event. I was asked to pay $20.00...
View full review
ID
#1369787 Review #1369787 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Pros
  • Failure to respond to the consumers
  • Completely disatisfied
Cons
  • Do not follow their own return policy
  • No customer service help
  • Poor customer servcie
Reason of review
Poor customer service
Loss
$170
Preferred solution
Full refund

JJsHouse - Service de merde

1.0
Details
Article non reçu service de merde ne commande pas sur cette sites
View full review
ID
#1364020 Review #1364020 is a subjective opinion of poster.
Location
Paris, Ile-De-France
Service
Jjshouse Shipping Service
Reason of review
Order processing issue

JJsHouse - Horrific and I was cheated!

I order a bridesmaid dress and was supposed to receive it, via DHL, August 22, 2018. It didn't come so I contacted DHL to inquire. They said it was delivered! I told I had been home all day and no one came to my door! They got back to me and told the driver said he delivered the packaged. I ask did he knock on the door or ring the bell, or take a picture of the delivered package at my door! DHL told me the driver was not required to do any of my suggestions! So that means they don't have PROOF they delivered my dress! I contacted JJHOUSE and gave them the details. I told them I wanted a refund. The refused because their records shows the dress was delivered. There was a time limit on the dress because of the wedding. JJHOUSE ruined the wedding because it turns out other members in the wedding party had similar problems with their orders from JJHOUSE!!!!! Cry
View full review
ID
#1353287 Review #1353287 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Order processing issue
1.0
Details
JJsHouse - Damaged Fascinator
JJsHouse - Damaged Fascinator
NEVER buy from this company!!!!! I ordered a fascinator and it arrived with the box completely smashed along with the fascinator inside. Told them I wanted a return and refund and they offered to send another one free of charge and promised to pack it better. Just got...
View full review
1 comment
Anonymous
#1606270

I was going to buy from this site but after reading the dissatisfied customers comments I won’t bother even looking st their site again. Thanks for going to the trouble to warn buyers.

Featured
ID
#1348356 Review #1348356 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Damaged or defective
Loss
$37
Preferred solution
Full refund
1.0
Details
JJHOUSE IS A SCAM! They have lower reviews that what actually shows on review sites because they ask you remove your post and give them a higher review before they actually address or properly fix your problem. In my case, they sent the dress to the wrong address so it...
View full review
ID
#1344965 Review #1344965 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Problem with delivery
Loss
$145
Preferred solution
Full refund

JJsHouse - Never got what I ordered

1.0
Details
I ordered a pair of shoes on the 13th of August and also paid and extra €18 for 3 to 5 day delivery and i am still waiting
View full review
ID
#1340179 Review #1340179 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Order processing issue

JJsHouse - A Scam

1.0
Details
Ordered four not tailored, not altered dresses. The order said it would take 3-6 business days. After the sixth, I checked the order and it still hadn’t shipped. They said that I should have accounted for nine days of processing time!!! Never was I made aware of such. I requested that the order be canceled and refunded since the wedding was the next weekend. They refused and said they’d refund my shipping fee only. This company is a scam, a crime and should be shut down. Do not buy anything from JJs House!
View full review
ID
#1322553 Review #1322553 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Order processing issue

JJsHouse - Nightmare

1.2
Details
Bought a wedding dress 3 weeks ago and just been waiting for an email about shipping. Yesterday morning I've just been informed by Jjshouse that shipping date will be changed. They knew I have only few days left to my wedding and shipping day couldn't be changed. More! I've paid for fast shipping! SO few days before wedding I'm without dress and out of money. Horrible experience.
View full review
ID
#1322211 Review #1322211 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Order processing issue

JJsHouse - Worst experience

I have a tracking number JCR2007646184IN but dont know which shipping company is this
View full review
ID
#1320580 Review #1320580 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Order processing issue
JJsHouse - Customs
JJsHouse - Customs
I bought a bridesmaids dress on the jj house website which is an us based website and charges in US dollars. While purchasing the dress I was charged a conversion rate since I live in Canada. I www also charged a custom fit fee ($30) along with shipping to Canada fee...
View full review
1 comment
Tianah
#1728656

I am a disabled blind person with a working dog and I bought two pairs of sandals with bling and they sent me two of the same colors, even though I ordered two different colors. What is worst they were the wrong size and two left foot.

I sent them back with tracking to the returned address provided in Canada but even PayPal tried to track this address but the address is misleading. These are *** scammers.

This is how they plan to steal from the public. I should have look up their review.

ID
#1284177 Review #1284177 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Pricing issue
1.0
Details
JJsHouse - PLEASE DON'T USE THIS COMPANY THEY ARE A SCAM
My order came two weeks after the latest date I should have received it and missed the event it was for. This is after I spent extra money for fast delivery. I refused to sign and returned the parcel so they got the courier to deliver again where I refused it again....
View full review
ID
#1273284 Review #1273284 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Problem with delivery
Loss
$80
Preferred solution
Full refund