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Worried and disappointed | JJsHouse

I ordered my dress on February 14th for my son's wedding on March 2nd period I ordered it to be delivered expedited. The money was withdrawn from my bank account but they never sent me the dress.
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Review
#1478629 Review #1478629 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Order processing issue

Did not get my dress! | JJsHouse

1.0
Details
My son's wedding is on March 2nd . I ordered my dress with expedited shipping on February 14th. Would You please help me?
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Review
#1478624 Review #1478624 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Order processing issue

Still waiting for my dress | JJsHouse in Sacramento, California

I ordered a dress for my sisters anniversary celebration. I paid the $20. 00 for expidite shipping which would be 2 to 4 days. It has been a week cannot track or contact them to see whats going on. I need help or maybe cancel my order and get my money back. Also they charged my account an extra $4.95 for what Im not sure. Didnt realize this company was in China. Im really pissed off Louise Shelby
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Review
#1477194 Review #1477194 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Order processing issue

Order | JJsHouse

hi name is Shirley Anderson order the place on 02/12/2019, my email address is Shirleyann9651@yahoo.com ,check on the status of my order, order # is 4078210336.
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Review
#1472665 Review #1472665 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Order processing issue
Loss
$24
Preferred solution
Deliver product or service ordered
I ordered just one pair of shoes from here for my wedding. I had read reviews warning people not to order dresses from here due to issues with sizing and quality. Since my order was only for shoes, I didn't think I had any reason to be worried. However, my order was...
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3 comments
Anonymous
#1645089

Same thing happened to me. I ordered a BRIDE robe on 1/16/2019.

STILL WAITING. Finally found a workable email address and all I'm getting is empty promises.

I'll never order from JJS again. Sorry you're going through the same thing.

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Review
#1470948 Review #1470948 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Order processing issue

I want what I ordered | JJsHouse

1.2
Details
On 1/16/2019 i ordered a BRIDE robe for my daughter through Jjs house.com. They have taken the money out of my acct and as of today 2/8/2019 i am still waiting for the robe. The number to call doesnt work, I've written them emsils and got no response. Stay away from this company, they are a sham and do not send you your order.
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Review
#1467514 Review #1467514 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Order processing issue
2.3
Details
I ordered a black cashmere faux fur wrap on 12/03/2018. The company deducted my money from my debit card!! This order was completed and I thought I would be getting my order within 2 weeks!!! I inquired about my order on 12/16/2018?? I was told then, that my order was...
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7 comments
Anonymous
#1793696

RIP off I cant believe they are still in business why hasn't the Better Business shut them down. They have beautiful pics of all these dresses and when you get your order it's nothing like the pic.

Then good luck trying to get a full refund. They make their money on the money you dont get back plus your out the item.

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Featured
Review
#1432647 Review #1432647 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Cons
  • Fact that they lied to me from the get go
Reason of review
Poor customer service
Loss
$50
Preferred solution
Full refund
2.3
Details

Update by user Jan 21, 2019

So far, JJSHouse refuses to give me my money back. They offered 40% redound because they cannot sale the dress.

I CANNOT WEAR IT EITHER! Basically, I have to pay them 60% for the dress they screwed up.

Original review posted by user Dec 22, 2018

I ordered a total of 6 dresses from JJSHouse over the past 14 months. The first four orders were perfect and I was a very satisfied client. I placed an order on Dec 9 and another one on Dec 12. The first order was to wear for a Christmas party, and the 2nd order was...
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6 comments
Anonymous
#1629295

They are out of China and have no intention of returning funds they already have. They sent me a dress with a different top than how it appeared in the picture.

They told me to "purchase some fabric and tidy it up".

What? They act like they can't speak English but when you file a dispute, they suddenly appear to be able to speak and write English very well.....you will lose your dispute too because of their 7 day cancellation policy, no matter if the situation is their fault.

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Review
#1430912 Review #1430912 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Order processing issue

Awful company | JJsHouse in Waterford, Waterford

Order didnt arrive for 3 wks despite paying fior express" delivery awful awful customer service....keep repeating the same message and have yet to receive my refund fir the so called express delivery! ! DO NOT ORDER FROM THIS COMPANY! !!
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Review
#1422263 Review #1422263 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Order processing issue

Finger weg v. diesem shop | JJsHouse in Graz, Steiermark

Warte seit Mitte November auf d. Lieferung, es gibt keine Möglichkeit den Kundendienst zu erreichen (momentan nur US Nummer) Werde noch diese Woche zuwarten ob Lieferung eintrifft.... Möchte nur mein Geld zurück, nie wieder werde ich bei diesem Shop bestellen. ACHTUNG!!!
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Review
#1421702 Review #1421702 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Order processing issue