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1.0
Details
The dress comes from China. I ordered a mother of the bride dress January 25th and received an email confirmation stating payment received. The size was confirmed January 27th for my daughter's March 15, 2019 wedding. I confirmed with the person taking my order that...
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1 comment
Anonymous
#1679991

I take it I won't be getti g my hat I expedited it

Review
#1496226 Review #1496226 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Order processing issue
Loss
$189
Preferred solution
Resolved issue with my credit card company

Charged yet never received items | JJsHouse

1.3
Details
I ordered 2 items and was charged. Several months passed and I contacted customer service who notified me that they will ship items within 2 weeks. Several weeks passed without arrival, I contacted them again and they told me item has been discontinued due to lack of raw materials! Why would a vender charge a customer when item was not shipped.
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Review
#1495061 Review #1495061 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Order processing issue

Horrible Services | JJsHouse

1.2
Details
Order number 0221843832 I have placed an order for my daughter's wedding, not only the dress did not get delivered but also, I cannot get any reply from the emails I sent canceling my order! I need this dress to be refunded as soon as possible, please! I do not want a discount or anything else from this company! Marcia Berg 713 9224473
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Review
#1494890 Review #1494890 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Cons
  • Service
  • I am extremelly unhappy with the jjhouse
Reason of review
Order#0221843832 Never received the dress I ordered, nor the refund!!!
Loss
$188
Preferred solution
Full refund
Tags
  • Mother Of The Bride
Crook Alert! Please Beware and do not shop at jjhouse.com! I ordered my daughter's prom dress from their websiite; which is masquerading as an American website, but actually ships from Japan! The order showed that I would receive my daughter's dress in 2-7 business...
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Review
#1492201 Review #1492201 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Order processing issue

Need my dress in time as promised | JJsHouse

When will my dress arrive please . Order number 8058649827? Wedding is March end
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Review
#1490351 Review #1490351 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Order processing issue
1.0
Details
I’m not able to get a consistent answer about when my order will ship I need these items by the 20th of March order was Placed on February 1st and was assured my order would be shipped by now I asked before placing order if these items are coming from China who knows...
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1 comment
Anonymous
#1658142

Oh no! you too.

I am going through exactly the same thing. After finding this page as well as a facebook page I hold out no hope. I wish there was a way to warn people off their webpage.

I stupidly thought it was an Australian company. I did not think to search facebook for a page, I took their webpage reviews as a good sign

Review
#1486711 Review #1486711 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Order processing issue

Angry customer, | JJsHouse in Philadelphia, Pennsylvania

Angry customer, - JJsHouse
Angry customer, - JJsHouse
I ordered just two shawl here for my wedding. I had read reviews warning people not to order dresses from here due to issues with sizing and quality. Since my order was only for shawl, I didn't think I had any reason to be worried. However, I order 2/2/2019 as of this date I still not received my order. This site really needs to be taken down I believe is a Faust
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Review
#1485311 Review #1485311 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Order processing issue

Commande 9095752411 | JJsHouse in Nantes, Pays De La Loire

Passee commande le 29.01.2019 urgent...il faut que je recoive mon bolero en dentelle...mariage !!!!
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Review
#1482068 Review #1482068 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Order processing issue

Shipping cost are misleading | JJsHouse

1.2
Details
Do not, I repeat do not order from this company if you need your item within a certain timeframe. Their expedited shipping state 2-4 days, but this is not accurate. They fail to let you know there is an additional processing time which is not listed under shipping costs. This is very misleading. So, *** if you need a product within a certain time, do not, do not, do not order from this company.
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Review
#1481311 Review #1481311 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Order processing issue

Express delivery? Nope. What do I wear to my wedding? | JJsHouse

1.3
Details
Ordered shoes 5 weeks before my wedding. (We literally set the date 12 weeks before) paid an additional £17 on a £21 pair of shoes that I love for express delivery - which states upto 6 days. I left it nearly 2 weeks before contacting them and when I have they are expected to be delivered the day before my wedding. Why did I pay £17 for that to happen? What if they don't fit? What if they are ugly? Their response was that it is 6 days for shipment. But they still haven't been shipped. It doesn't look like I am getting my money back and almost certainly not going to have my shoes before my wedding, not a single response to the last 4 emails I have sent. I'm disgusted and feel robbed and conned. DO NOT SHOP AT JJs house!!!
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Review
#1481002 Review #1481002 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Order processing issue