I ordered a dress for my daughter to walk in a wedding from JJ's House. I measured her and ordered the dress size that was specifically for her measurements.
I read the return policy and understood that I would get a refund or return if the dress didn't fit correctly. I received the dress and tried it on and realized that the dress needed too many adjustment/alterations in order to be worn for the wedding. I contacted the website and started the process for what I thought would be a return, only to find out that according to their terms I cannot return the dress.
I am stuck with having to look for another dress for the wedding and with a dress that may never fit (besides losing $90) I am angry and will never order from websites that I don't know again. Only order from known companies who clearly care about their customers.
Product or Service Mentioned: Jjshouse Dress.
Reason of review: Return, Exchange or Cancellation Policy.