Filter by rating :
5 of 385 reviews with 4-star rating. Clear filter
filters

Returned dress 8/10/19 delivered 8/15/19 signed C.Chen. | JJsHouse in Mount Vernon, New York

3.5
Details
No word no refund of $185.00
View full review
Review
#1679823 Review #1679823 is a subjective opinion of poster.
Product
Jjshouse Dress
Reason of review
Return, Exchange or Cancellation Policy

Dress too small needs a bigger size | JJsHouse in Mount Vernon, New York

4.0
Details
I'm returning my dress for a larger size 24 the 22 didn't fit. Order #1643774468. Please inform me how and where to return dress. Black scoop neck evening dress.
View full review
Review
#1599838 Review #1599838 is a subjective opinion of poster.
Product
Jjshouse Dress
Pros
  • I love their beautiful dresses
Reason of review
Return, Exchange or Cancellation Policy

My dress order | JJsHouse

4.2
Details
Received the dress and it looks well made but went to try it on and sleeves were not to my satisfaction and felt a little snug across shoulders. Tried several things mes to get a return label and keep getting that they want pictures of the dress and the problem. They said they will fix the problems. Never sent the pics because couldn’t upload. They still haven’t given me a return label. Been a week now. Very disappointed
View full review
Review
#1273912 Review #1273912 is a subjective opinion of poster.
Product
Jjshouse Dress
Reason of review
Not as described/ advertised
3.6
Details
BUYER BEWARE!!!!!READ THE FINE PRINT ON THE RETURN POLICY!!!! PURCHASE AT YOUR OWN RISK!!! Purchased a dress that did not look very nice once I tried it on. They are not letting me return the product at this time! Similar to other reviews, if you buy a dress and it...
View full review
Review
#1038504 Review #1038504 is a subjective opinion of poster.
Product
Jjshouse Dress
Pros
  • Variety in selectionsproduct received as ordered
Cons
  • Return policy
Reason of review
Return, Exchange or Cancellation Policy
Loss
$157
Preferred solution
Full refund
4.3
Details
JJ'sHouse — a very positive experience!  - JJsHouse
JJ'sHouse — a very positive experience!  - JJsHouse
JJ'sHouse — a very positive experience!  - JJsHouse
JJ'sHouse — a very positive experience!  - JJsHouse
JJ'sHouse — a very positive experience!  - JJsHouse
After reading some horror stories and terrible reviews online, I was still brave enough to try ordering a wedding gown from JJshouse. I was not disappointed. I see a lot of disappointed people filing complaints, but how come you never see any good reviews. I know that...
View full review
5 comments
Anonymous
#1257303

I also ordered my dress from JJ'shouse and it is currently being altered. It came in exactly the way I wanted (and I had custom colors).

I'm excited to get mine back from the seamstress (who LOVED it too). I ordered custom shoes too and they fit perfect, and the color matched exactly.

You looked lovely on your wedding day! I hope to as well :)

View more comments
Review
#773458 Review #773458 is a subjective opinion of poster.
Product
Jjshouse Dress
Pros
  • Love the styles
  • Original designs
  • Quality of products
Reason of review
Good quality
Tags
  • As Described

Contact JJsHouse Customer Service

Website:
www.jjshouse.com
Mailing Address:
Flat/RM 901 Yip Fung Building 2-12 D'Aguilar Street, Central
Hong Kong, Hong Kong
Hong Kong
Phone:
+8 528 199 0571
All JJsHouse Contacts

JJsHouse Reviews

  1. 245 reviews
  2. 105 reviews
  3. 32 reviews
  4. 16 reviews
  5. 23 reviews
JJsHouse reviews