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Dress I ordered is too small and horrible | JJsHouse

1.0
Details
Dress I ordered is too small and horrible - JJsHouse
Dress I ordered is too small and horrible - JJsHouse
Need to return this dress the wedding is on the 25 of January
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Review
#1758352 Review #1758352 is a subjective opinion of poster.
Product
Jjshouse Dress
Pros
  • Clothing
  • There dresses
Cons
  • Product is not based in us but they make it appear that way
Reason of review
Bad quality
Loss
$179
Preferred solution
Full refund

Awful | JJsHouse

1.0
Details
Dressers green not navy want a full refund such a traumatic experience
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Review
#1709417 Review #1709417 is a subjective opinion of poster.
Product
Jjshouse Dress
Reason of review
Return, Exchange or Cancellation Policy
Loss
$215
Preferred solution
Full refund

Returning and exchange of my dress | JJsHouse

1.1
Details
What happened is my dress doesn't size me and the colour so i need a bigger size and another colour. I have be trying customer services number but not get true, please am travelling with the colth for a wedding very important ,thanks for your understanding.
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Review
#1694431 Review #1694431 is a subjective opinion of poster.
Product
Jjshouse Dress
Pros
  • Dress came fitting perfectly
Cons
  • Customer service
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Size and colour

Worst experience | JJsHouse

1.0
Details
Dress is wrong size. have been requesting information for the last 5 days for a return address. Phone number is not working. I will post this on facebook
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Review
#1681456 Review #1681456 is a subjective opinion of poster.
Product
Jjshouse Dress
Pros
  • Reasonable pricing
Cons
  • Return policy very misleading
  • Will never order from them again refund policy is non existent
Reason of review
Return, Exchange or Cancellation Policy
Loss
$144
Preferred solution
Full refund
Tags
  • Cocktail Dress

I NEED TO SEND TWO DRESSES BACK. | JJsHouse

1.0
Details
I HAVE BEEN IGNORED. I NEED TO SEND TWO DRESSES BACK FOR REFUND. Why do I have to fight for my refund. The dresses are too small.
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1 comment
Anonymous
#1762330

Same thing happen to me. They will not reply or acknowledge you've ever requested a return.

No address to return to. Their refund policy is false advertising.

Review
#1679253 Review #1679253 is a subjective opinion of poster.
Product
Jjshouse Dress
Reason of review
Return, Exchange or Cancellation Policy
1.3
Details
I ordered a dress worth $180. I paid extra EUR23 to get it delivered to Bulgaria, where it was supposed to go only to Austria or Germany, which is still the EU. Upon arrival in Bulgaria, I got message from DHL that there is a package for me which should be customs...
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Review
#1666456 Review #1666456 is a subjective opinion of poster.
Product
Jjshouse Dress
Pros
  • Prices
  • Attractive prices
Cons
  • Take your money and do no care
  • Worst customer service
  • No return level or full attention to customer service
Reason of review
Not as described/ advertised
Loss
$400
Preferred solution
Full refund
Tags
  • Jj House Scam

Dissatisfied | JJsHouse

1.0
Details
I submitted a return request within the time constraints because my dress that I spent a large sum of money for wouldn't zip up and was told if I submitted pictures I would hear back from the company within 25 hours. It's been over a week and I haven't heard from them. I will not be recommending this company to future brides.
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Review
#1658431 Review #1658431 is a subjective opinion of poster.
Product
Jjshouse Dress
Pros
  • Huge selection
Cons
  • Poor customer servcie
Reason of review
Poor customer service
Loss
$125
Preferred solution
Full refund

Impossible return policy - Links do not work on return instruction. Horroble communication. False advertising - Do not believe WORRY FREE RETURNS. | JJsHouse

1.4
Details
NOTHING IN THIS EMAIL INSTRUCTION WORKS: ( have tried several days) 3. Return the item for a full refund of the item value (Product refund processed once we receive your parcel). If you accept this option, please JUST type the code EN-DB in the ticket page (Sign in - My tickets). We will reply to you the next step soon.
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Review
#1631651 Review #1631651 is a subjective opinion of poster.
Product
Jjshouse Dress
Pros
  • Pictured products and how they were described
Reason of review
Return, Exchange or Cancellation Policy
Loss
$138
Preferred solution
Full refund

DO NOT ORDER FROM JJSHOUSE

1.0
Details
I placed an order for a dress yesterday at approximately 8:30am. Unfortunately, the photo shoot I needed the dress for got cancelled. On top of that, after reading horror reviews, I decided to return the dress at approximately 4pm. The company only offered FIVE PERCENT back or 40% off a future purchase if I decide to keep the dress. UM NO. I want a full refund back but with all the tickets I have opened, I have not heard one response. I have disputed the charges with my bank.
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Review
#1623468 Review #1623468 is a subjective opinion of poster.
Product
Jjshouse Dress
Reason of review
Return, Exchange or Cancellation Policy

JJsHouse Reviews

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JJsHouse reviews

Extremely poor quality and zero customer service | JJsHouse

1.0
Details
I purchased a dress on May 19, and it arrived 15 days later on June 3 when I was out of town. I tried on the dress immediately upon returning to town and it was 2 sizes too small. It was NOT a custom order size. I attempted to return the dress and was told they only accept returns for 7 days, and I asked for a return on day 8. Their website says easy returns, when, in fact, they offer no returns. The website is designed to make you think it is a US company, when in fact it is a Chinese company.
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Review
#1558933 Review #1558933 is a subjective opinion of poster.
Product
Jjshouse Dress
Cons
  • Quality or service
  • No returns allowed
Reason of review
Poor customer service
Loss
$151
Preferred solution
Full refund
Tags
  • Very Poor Quality And No Returns