Manufacturer: Jjshouse Category: Dresses Clear all filters (273 of 273 reviews match)
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We purchased three dresses all girls size 12.One fit and two did not and the sizing was way off on them. I paid 40 dollars for shipping. JJS House wanted photos of my child in the dresses (weird) to show them. They then denied my claim, kept my money and my shipping...
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2.0
Product
Jjshouse Dress
I didn't like
  • Cant return the goods
  • Return policy and lack of communication
#1100114
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I tried to return two homecoming dresses within two weeks of receiving them and they would not give me a return authorization.The dresses did not fit my daughter and would not zip up. This is unacceptable in today's retail environment. The packaging when received did...
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1.8
Product
Jjshouse Dress
I didn't like
  • Return policy
#1099654
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Jjshouse - Horrible customer service and product.  A scam on the U.S.
Received item that was not what was advertised.Tried to return it. They acted like they could not speak English (fake). Did not follow their own exchange policy. When I filed dispute, they ALL of a sudden CAN speak ENGLISH!!!!!!!!! and they send in a document made up...
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1.0
Product
Jjshouse Dress
I didn't like
  • Bad tailoring
  • Make it impossible to return gross item
  • Do not return the way you purchased want to send check
#1098755
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Jjshouse - Low quality. Bad customer service.

#1096162
1.4
Details
A prom dress purchased through jjshouse arrived damaged. The seams loose and opening throughout the dress and it was unhemmed. It is impossible to reach the company by phone. After several emails and live chat exchanged, they would not allow me to return the dress for a refund. Simply put, it is not a reputable company. I wish I could give them a zero star review.
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Price Affordability
Product or Service Quality
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Value for money
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Jjshouse - Recent purchase

#1085688
1.7
Details
The dress that I ordered does not resemble the dress on the photo shown. I would like to return it and a refund is expected.
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Customer service
Diversity of Products or Services
Product or Service Quality

Jjshouse - Bad. Item too too small

#1082238
1.0
Details
Dress arrived way smaller than the measurements on their website indicated. There is no way to reach them. Number is disconnected. I spent over hundred dollars on this dress, and I cannot reach a person to try to exchange it
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Jjshouse - Bad company

#1066324
No refund on a heavy uncomfortable dress. Cheap rhinestones on shoulder. Nothing like picture
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I feel like a fool.I purchase a dress for a special event. When the dress arrived I knew when I pulled it the bag that it was not the quality material I the review one line read. Honestly the dress was horrible, & it did not zip all the way up. I went back on line to...
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Product
Jjshouse Dress
#1097482
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Jjshouse - Deceiving Return Policy / Horrible service
Buyer Beware!JJs return policy is very deceiving. I purchased two dresses (this one and another) knowing that I would return one. According to their return policy, I was under the impression that we just needed to notify them within 7 days of any returns. The dresses...
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Anonymous
Anonymous

What do you expect from a company in Hong Kong. It rates up there with scam companies like Dresslily.

1.0
Product
Jjshouse Dress
I didn't like
  • Return policy is very deceiving
#1093483
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I ordered mother of the groom dress in June 2017 .The dress arrived within 10 days .The quality of lace was poor, the lace was thin quality like those they sell at the dept store for $25 , the stitching in the hemming was uneven ,some parts of hem was without stitching...
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Product
Jjshouse Dress
I didn't like
  • No refund or resolution offered
#1083122
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I ordered 2 dresses for my daughter's wedding thinking I would see which one I liked better.After trying them on, neither looked good so I contacted JJs customer service to return them. I was told to submit pictures which is totally ridiculous in the first place, but I...
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Anonymous
Anonymous

Do not buy from this company

1.0
Product
Jjshouse Dress
I liked
  • Online shopping
I didn't like
  • No refund or resolution offered
#1078964
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Purchased a dress from JJshouse.com. When it arrived, it was the wrong dress. I told them this and sent a pic. of the dress and my order # with the confirmation of what the dress should be. They sent me back a note saying I was not "looking" at the dress right and to...
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1.8
Product
Jjshouse Dress
I didn't like
  • Do not follow their own return policy
  • Unfair trade practices
#1074617
Reply to reviews
I ordered a dress that was apparently made by a seamstress that was drunk!!!The dress was so ill made, when I sent them a picture they offered to give me some of my money back if I took to to my local seamstress. I refused, I sent the dress back regular mail (as...
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Anonymous
Anonymous

You bought from China. Then you got exactly what you deserved.No sympathy from me.

Product
Jjshouse Dress
#1074563
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I ordered two dresses for a formal event in June 2017.They were not custom made but they were two sizes to big to allow for a fit in the event the dresses run small. When I received the dresses, they were still too small. My normal size in a dress is 10 petite but I...
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Anonymous
Karen

I almost ordered $400 worth of beautiful dresses from this company till I read 15 reviews and none of them were good!! Shame on this company!!! So disappointing but I'm glad I...

Product
Jjshouse Dress
I liked
  • Fact that they are available to consumers
  • I am not sure yet
#1074177
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