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Dress doesn’t fit properly and can’t be altered | JJsHouse in Rockville Centre, New York

Originally ordered dress order #3332711552 on 12/1/19. When I inquired about having not received the dress approximately 2 weeks later, the customer service rep said the order was cancelled. Long story short it was delivered to me on 1/13, It is too small and cannot be altered so I have sent about 10 emails to JJ's about the difficulties I was having returning and finally I received an email telling me the company would send me a pre printed label so I could send it back. I have already ordered a replacement dress from JJ's, who knows if it will come. I am thoroughly disgusted by the fact that Rochelle never got back to me about sending me the label. I want to return this dress and receive a return form JJ's House
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Review
#1762553 Review #1762553 is a subjective opinion of poster.
Product
Jjshouse Dress

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Dress doesn’t fit properly and can’t be altered | JJsHouse

The dress does not fit properly and can’t be altered. There is no return label and efforts to contact you are extensive. This is ridiculous. How does your company expect people to jump through hoops to return something. This is a disgrace. I want to return the dress and be reimbursed for the cost. Please contact me at 1-516-678-6961. If I do not receive a call back, I will be contacting an attorney. Mary Ellen Beisner
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Review
#1762514 Review #1762514 is a subjective opinion of poster.
Product
Jjshouse Dress
Pros
  • Like the dress
Cons
  • I am extremelly unhappy with the jjhouse
  • Refund policy and size chart
  • Return policy and lack of communication
Reason of review
Return, Exchange or Cancellation Policy
Loss
$132
Preferred solution
Full refund
Tags
  • Dress Refund

Returning and exchange of my dress | JJsHouse in Roselle, Illinois

2.8
Details
They didnt answer my phone call and I would like to speak to an actual person so I can exchange my dress for a different color!
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Review
#1759250 Review #1759250 is a subjective opinion of poster.
Product
Jjshouse Dress

Dress I ordered is too small and horrible | JJsHouse

1.0
Details
Dress I ordered is too small and horrible - JJsHouse
Dress I ordered is too small and horrible - JJsHouse
Need to return this dress the wedding is on the 25 of January
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Review
#1758352 Review #1758352 is a subjective opinion of poster.
Product
Jjshouse Dress
Pros
  • Clothing
  • There dresses
Cons
  • Product is not based in us but they make it appear that way
Reason of review
Bad quality
Loss
$179
Preferred solution
Full refund

Dresses didn’t fit | JJsHouse

2.2
Details
I paid for the custom sizing and sent measurements. The dress is a bit big and will need to see a tailor. I had to leave a message at the number and need a call back
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Review
#1727180 Review #1727180 is a subjective opinion of poster.
Product
Jjshouse Dress
Pros
  • Attractive prices
  • Items look nice in the pictures
Reason of review
Sizing
Preferred solution
Price reduction

Refund needed | JJsHouse

I cannot get any contact I want an address to send my item back thank you
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Review
#1721261 Review #1721261 is a subjective opinion of poster.
Product
Jjshouse Dress
Cons
  • Trying to return dress
Reason of review
Return, Exchange or Cancellation Policy
Loss
$13500
Preferred solution
Full refund
Tags
  • Terrible Returns Policy

Awful | JJsHouse

1.0
Details
Dressers green not navy want a full refund such a traumatic experience
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Review
#1709417 Review #1709417 is a subjective opinion of poster.
Product
Jjshouse Dress
Reason of review
Return, Exchange or Cancellation Policy
Loss
$215
Preferred solution
Full refund

Cancel order | JJsHouse

I ordered the wrong dress and immediately after I ordered it I was told it was the wrong one. I need to be refunded please. My bank also said please fax your letter head on paper saying that you will refund the money back. Thank you order 4501372734 And fax number to bank 575-613-7163.
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1 comment
Anonymous
#1776400

Good luck. They won't do a thing.

Review
#1704135 Review #1704135 is a subjective opinion of poster.
Product
Jjshouse Dress
Reason of review
Return, Exchange or Cancellation Policy
Loss
$123
Preferred solution
Full refund

Returning and exchange of my dress | JJsHouse

1.1
Details
What happened is my dress doesn't size me and the colour so i need a bigger size and another colour. I have be trying customer services number but not get true, please am travelling with the colth for a wedding very important ,thanks for your understanding.
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Review
#1694431 Review #1694431 is a subjective opinion of poster.
Product
Jjshouse Dress
Pros
  • Dress came fitting perfectly
Cons
  • Customer service
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Size and colour

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JJsHouse reviews

To return an item | JJsHouse in New Lenox, Illinois

I want to return a dress and shoes I ordered
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Review
#1692274 Review #1692274 is a subjective opinion of poster.
Product
Jjshouse Dress
Reason of review
Return, Exchange or Cancellation Policy