Product: Jjshouse Dress Clear all filters (278 of 278 reviews match)
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Jjshouse - Don't  waste your money!
Jjshouse - Don't  waste your money!
Jjshouse - Don't  waste your money!
Jjshouse - Don't  waste your money!
Jjshouse - Don't  waste your money!
Jjshouse - Don't  waste your money!
The dress is awful.I've emailed them several times. Their so-called resolutions are to take it to a tailor, except a refund ranging from 20 to 30 or 35%, or getting a discount of 35%. The draft dress was in such bad shape when it arrived the Taylor won't be able to...
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Anonymous
TheTruth

I don't think the dress was made for fat kids. Try a plus size dress.

Anonymous
Smalley

Attention !Stand up straight and suck in that gut, mister.Nothing on Earth is going to make you look like the photoshopped model.

1.0
Product
Jjshouse Dress
#1125055
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Jjshouse - Terrible Return Policy on poorly fitting dresses!
My daughter and I needed to buy dresses for my brother's formal wedding and the dress on the site were beautiful.We measured and remeasured our sizes and ordered the gowns based on the chart for each dress on JJ's site. We ordered them during Hurricane Irma from...
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Anonymous
Smitty

" But those were my measurements and I am taking responsibility for it. Long story short, save your money and buy something from the US. "Good for you ! Sorry you're out the m...

2.2
Product
Jjshouse Dress
I liked
  • Website
I didn't like
  • Return policy
#1111184
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I ordered a dress and it is horrible- too long and just awful.They say they take back dresses and do refunds but you need a form. I asked for one and they said- No- that nothing was wrong with my dress!! They said it was "custom made" HA! It was just a regular size I...
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1.0
Product
Jjshouse Dress
#1105013
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Jjshouse - , dress too small trying to return but don't have address

#1106009
How do you return if anyone have the address I would like it please bad customer service no return sticker in the Box
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Jjshouse - Refund

#1105668
I can't contact this company by phone to request a refund. The dress was wrong size, style, and fabric! Nothing like what I seen online. I am an unhappy customer.
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Jjshouse - Low quality. Bad customer service.

#1096162
1.4
Details
A prom dress purchased through jjshouse arrived damaged. The seams loose and opening throughout the dress and it was unhemmed. It is impossible to reach the company by phone. After several emails and live chat exchanged, they would not allow me to return the dress for a refund. Simply put, it is not a reputable company. I wish I could give them a zero star review.
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Jjshouse - Recent purchase

#1085688
1.7
Details
The dress that I ordered does not resemble the dress on the photo shown. I would like to return it and a refund is expected.
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Customer service
Diversity of Products or Services
Product or Service Quality
We purchased three dresses all girls size 12.One fit and two did not and the sizing was way off on them. I paid 40 dollars for shipping. JJS House wanted photos of my child in the dresses (weird) to show them. They then denied my claim, kept my money and my shipping...
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2.0
Product
Jjshouse Dress
I didn't like
  • Return policy and lack of communication
  • Cant return the goods
#1100114
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I tried to return two homecoming dresses within two weeks of receiving them and they would not give me a return authorization.The dresses did not fit my daughter and would not zip up. This is unacceptable in today's retail environment. The packaging when received did...
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1.8
Product
Jjshouse Dress
I didn't like
  • Return policy
#1099654
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Jjshouse - Horrible customer service and product.  A scam on the U.S.
Received item that was not what was advertised.Tried to return it. They acted like they could not speak English (fake). Did not follow their own exchange policy. When I filed dispute, they ALL of a sudden CAN speak ENGLISH!!!!!!!!! and they send in a document made up...
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1.0
Product
Jjshouse Dress
I didn't like
  • Make it impossible to return gross item
  • Bad tailoring
  • Do not return the way you purchased want to send check
#1098755
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I feel like a fool.I purchase a dress for a special event. When the dress arrived I knew when I pulled it the bag that it was not the quality material I the review one line read. Honestly the dress was horrible, & it did not zip all the way up. I went back on line to...
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Product
Jjshouse Dress
#1097482
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Jjshouse - Deceiving Return Policy / Horrible service
Buyer Beware!JJs return policy is very deceiving. I purchased two dresses (this one and another) knowing that I would return one. According to their return policy, I was under the impression that we just needed to notify them within 7 days of any returns. The dresses...
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Anonymous
Anonymous

What do you expect from a company in Hong Kong. It rates up there with scam companies like Dresslily.

1.0
Product
Jjshouse Dress
I didn't like
  • Return policy is very deceiving
#1093483
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I ordered mother of the groom dress in June 2017 .The dress arrived within 10 days .The quality of lace was poor, the lace was thin quality like those they sell at the dept store for $25 , the stitching in the hemming was uneven ,some parts of hem was without stitching...
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Product
Jjshouse Dress
I didn't like
  • No refund or resolution offered
#1083122
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I ordered 2 dresses for my daughter's wedding thinking I would see which one I liked better.After trying them on, neither looked good so I contacted JJs customer service to return them. I was told to submit pictures which is totally ridiculous in the first place, but I...
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Anonymous
Anonymous

Do not buy from this company

1.0
Product
Jjshouse Dress
I liked
  • Online shopping
I didn't like
  • No refund or resolution offered
#1078964
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