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To return an item i need a return address | JJsHouse

I never got the adress to where I can send the shoes back or a customer service number. Guadalupe Zamarron Guadalupe.zamarron@yahoo.com
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Review
#1767124 Review #1767124 is a subjective opinion of poster.
Service
Jjshouse Customer Care

Wanting to check timelines for feb for ordering bridesmaid dresses | JJsHouse

No answer can someone please call me on 0407 041 887 melbourne australia
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Review
#1730653 Review #1730653 is a subjective opinion of poster.
Service
Jjshouse Customer Care
Reason of review
Just want to query processing times for a wedding in march

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Verified Reviewer

No comment | JJsHouse

2.3
Details
Unable to get in touch with customer service for the past few days since receiving my order. Not happy!!!
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Review
#1712427 Review #1712427 is a subjective opinion of poster.
Service
Jjshouse Customer Care
Pros
  • Prices
Cons
  • Unable to get in touch with customer service
Reason of review
Poor customer service
Loss
$500
Preferred solution
Full refund
Tags
  • Poor Customer Care And Complaint

Web services are bad | JJsHouse

Trying to return an item within your 7 Day. I can't talk to anyone about this just chat on your web no address no person don't know where to send this back your chat told me I could return it but where do I return it tried calling a number 888-528-1990 according to your website it is an international number what's up with that I have order number 430-740-1623 my name is Alice Key I want to return this today please call me on I want to talk to a real person my number is 4:07 257-8151 please call
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Review
#1571170 Review #1571170 is a subjective opinion of poster.
Service
Jjshouse Customer Care
Reason of review
Poor customer service
Loss
$185
Preferred solution
Full refund

SCAM!!! | JJsHouse in Phoenix, Arizona

1.0
Details
Be aware! This is Scam! I ordered lots of items, all cheap quality, umbrella came 5 inches/30 cm in diameter, I never saw such a small/doll size of umbrella. They offered a discount for regular size and never sent it. And they never post your review on their website.
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Review
#1570088 Review #1570088 is a subjective opinion of poster.
Service
Jjshouse Customer Care

Can't get any info for a return | JJsHouse

1.0
Details
There is a Hong Kong number that never answers!!!!]
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Review
#1533796 Review #1533796 is a subjective opinion of poster.
Service
Jjshouse Customer Care
Cons
  • No customer service help
  • Bad sizings
  • I did not get my money back
Reason of review
Poor customer service
2.3
Details
I ordered a mother of the bride dress which was too small. I tried to return the dress and you have to go through several "chats" with someone in order to get a refund. First of all, they wanted a photo of the item showing what was wrong with it. I sent a photo, but...
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1 comment
Anonymous
#1711202

Received the dress and it is not made properly. Pleats in midriff are all separated, not sewn together.

Color not like picture.

U cannot chat on a received item, I emailed them, told to enter code for a refund on TICKET PAGE. there is NO ticket page.

Review
#1496349 Review #1496349 is a subjective opinion of poster.
Service
Jjshouse Customer Care
Reason of review
Return, Exchange or Cancellation Policy
Loss
$228
Preferred solution
Full refund

Shawl | JJsHouse

1.0
Details
Never received it order, very pool customers service. No phone to contact a person to speak to in customer service. It take 22-24 days to receive the order, then another 10-14 days before the mail it out. Never order from JJ's house them again. To the public, I would tell you check reviews and watch who you place an order with.
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Review
#1494255 Review #1494255 is a subjective opinion of poster.
Service
Jjshouse Customer Care
Reason of review
Poor customer service

I want to make a return & they say to return to them with a picure of me in outfit?? NO one will give me an address to mail it back to???? | JJsHouse

I have been e-mailing them for a week now & no one will give me address to mail return to. I feel they do this till you 7 days limit for return is up . I will never deal with them again!!!
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Review
#1493106 Review #1493106 is a subjective opinion of poster.
Service
Jjshouse Customer Care
Reason of review
Return, Exchange or Cancellation Policy
Loss
$153
Preferred solution
Full refund

JJsHouse Reviews

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JJsHouse reviews
Jjshouse website is in China!! 1st red flag!!! 2nd, no phone number to call!! 3rd, only website communication! !! Yes, I waited over a month for a faux fur black cape!!! The company charged my debit account $41.00 for cape and $9.00 for shipping and handling charges!...
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1 comment
Therese H
#1649963

My son's wedding is next week and I never received my mother of the groom dress. I'm not even sure what to do.

The 1st thing I did is look for a phone number to call that there's no phone number for customer service.

I sent an email or a comment on a message page and I'm really hoping I get some kind of feedback. The dress is paid for in the shipping is paid for but it has not been processed although they took the money out of my bank account.

Review
#1475426 Review #1475426 is a subjective opinion of poster.
Service
Jjshouse Customer Care
Reason of review
Return, Exchange or Cancellation Policy