1 comment

I ordered 2 dresses for my daughter's wedding thinking I would see which one I liked better. After trying them on, neither looked good so I contacted JJs customer service to return them.

I was told to submit pictures which is totally ridiculous in the first place, but I did so to appease them. Once submitted I was told to get the dresses tailored. There was no way this could be done so I contacted them again and was told I could get 25% of my total charge back as my refund or 35% off another dress. Like I would ever buy another dress from them!

I contacted them again yesterday as I still haven't received any credit after 15 days and was now told they simply forgot to submit for the refund. This is by far the worst customer service and experience I have ever had with a retail and or any business for that matter.

Please save your money and don't be fooled by their "customer satisfaction" policy. This is definitely a scam outfit!

Product or Service Mentioned: Jjshouse Dress.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $309.

Preferred solution: Full refund.

JJsHouse Pros: Online shopping.

JJsHouse Cons: No refund or resolution offered.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Do not buy from this company

JJsHouse Reviews

  1. 299 reviews
  2. 120 reviews
  3. 43 reviews
  4. 21 reviews
  5. 28 reviews
JJsHouse reviews