If you order a dress and like it - then great for you, JJ's House is fine.
However, if you have any issues whatsoever, good luck - they are horrible and you will lose your money, I am reporting them to the FTC for taking my money.
1. First of all, the dress I ordered was not like the images. I ordered an off shoulder gown - a size 2, with no custom alterations. The gown came with two straps that were totally visible making it either (1) Not off the shoulder, or (2) Off the shoulder with straps showing.
2. When I requested to refund, they insisted that I was not able to return the dress. I send about 15 messages back and forth to them. They insisted that I was not able to refund me because my dress was "custom made". Complete ***.
3. Finally after a month, they said I could refund it. So all that was a game for them. Then, to ship it back, they are located in China - so shipping will probably be $70, on me.
Horrible customer service, dishonest company, cannot say enough negative things about them. THey should not be doing business in the U.S.
Product or Service Mentioned: Jjshouse Wedding Dress.
Reason of review: Not as described/ advertised.