London, England

I ordered two pairs of dance shoes from jjshouse and paid the advertised price for these£34.76 for one pair and £9.73 for the other pair which was a sale price, plus£15.29 for delivery. This order was made at the beginning of March and I paid this bill through my PayPal account.

However yesterday I received a voicemail message from the shipping company DSL to say I had to pay a shipping charge of £17 -which I ignored because I reckoned it was a fraudulent message.

I have now discovered this is true. I was not made aware of this when I made the purchase and now question what the original delivery charge was for.

I was even more doubtful when I read some poor reviews about this firm on the Internet.

Product or Service Mentioned: Jjshouse Shoes.

Reason of review: Not able to put my correct en.

Preferred solution: Let the company propose a solution.

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