Update by user Apr 18, 2018
Company saw my complaint on sitejabber and apologized for the inconvenience. they refunded the cost of the dress.
Original review posted by user Apr 07, 2018
Buying a dress online is risky since it cannot be tried on. For this reason, we chatted online with a customer representative who assured me refunds were not a problem.
They would issue a full refund if we sent back the dress. This is the only reason we bought a dress online. After try the dress on, we wanted a refund and they refused. This is fraudulent as we had checked before purchasing.
A refund is in order. DO NOT PURCHASE ANYTHING FROM JJsHOUSE!! They are not genuine and just want a sale. I also see that there are an abundant bad reviews similar to my sitaution online.
If I had known, I would never have bought from this company. These companies should not be allowed to sell products here in USA.
Product or Service Mentioned: Jjshouse Dress.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $208.
Preferred solution: Full refund.
JJsHouse Cons: No refund.