How long does it take to deliver I was delivered before 19 December | JJsHouse in Warrington, England

How does it take to deliver , I want to order something can it delivered before 18 December
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Review
#1421537 Review #1421537 is a subjective opinion of poster.
Product
Jjshouse Dress
Reason of review
Problem with delivery
1.0
Details
My dress for a wedding. The poor delivery company DPD contacted me by text and advised when they were going to delivery.As I work I requested that I collected it and agreeda date. I have been told by DPD that they have lost my parcel, they advised me I needed to...
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2 comments
Anonymous
#1136894

I have been trying to reach the company for over a week about a complaint on a dress and they Will NOT return my emai . Terrible customer service!!!

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Review
#810363 Review #810363 is a subjective opinion of poster.
Product
Jjshouse Dress
Cons
  • Service
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
1.3
Details
I have ordered a wedding dress from JJ's house in December 2015. I have received dress that was 3 (THREE) sizes bigger than the one I have ordered. They have asked me to send them pictures of the dress since they did not believe me. After emailing them the pictures,...
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Review
#805216 Review #805216 is a subjective opinion of poster.
Product
Jjshouse Dress
Reason of review
Not as described/ advertised

No returns allowed! | JJsHouse in London, England

2.5
Details
I ordered a custom made dress and also a loosely fitting evening jacket in a standard size 10. The jacket didn't fit and didn't suit me. However, I wasn't allowed to return it even though I contacted customer services the day after I received the goods. To me this just does not seem an acceptable level of service. I can understand that JJs House won't allow returns on customised clothes, but surely there must be some allowance made on standard sizes, as long as the customer pays the return carriage. I thought sales in the UK were covered by UK law. Show how much I know!
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Review
#606727 Review #606727 is a subjective opinion of poster.
Product
Jjshouse Dress
Cons
  • Refund policy
Reason of review
Returns policy not in line with UK law

Jjshouse Dress Review

2.0
Details
Bought 3 dresses (over £200) after paying £30 for delivery I got stung with another £67 fee import charges/tax when they arrived in this country. When I complained (3 times) they didn't even reply!
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Review
#559241 Review #559241 is a subjective opinion of poster.
Product
Jjshouse Dress

Will not let you return a non faulty dress | JJsHouse in London, England

3.0
Details
Ordered a dress which looked really nice on the model. I looked like a beached whale in the dress so decided to return and order a new one. When I tried to return I was told they would not accept it or give me a refund as the dress was not faulty. No where on the returns policy does it state you cant return items. I was eventually offered a 15% refund on the dress value, which i did not feel was good enough. I have now not heard from them for 3 days. I will not be recommending this company to anyone. Shocking customer service!
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Review
#541868 Review #541868 is a subjective opinion of poster.
Product
Jjshouse Dress
Reason of review
Poor customer service
Loss
$146
Preferred solution
Full refund

DO NOT BUY FROM THIS COMPANY | JJsHouse in Preston, England

Ordered a cocktail dress per their exact measurements on their website. Dress arrived but there was no way it would zip up (gap of about 6 inches) and I'm not a porker!!!!!!!! Complained and received lots of emails saying someone had worked day and night on my dress. Whilst the dress itself was lovely, it just wasn't fit for purpose. Eventually got 40% of the dress price back but spent more than this on tailoring it to fit me! I then received a DHL customs invoice in the sum of £26 to add insult to injury. DO NOT WASTE YOUR MONEY - BUY FROM A SHOP OR ONLINE IN THE UK!!!!!!!!!!!!!!!!!
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Review
#526901 Review #526901 is a subjective opinion of poster.
Product
Jjshouse Dress
Reason of review
Not as described/ advertised
Loss
$100
Preferred solution
Full refund

Review from Woking, England | JJsHouse

I have received my dress and completely love it. The workmanship is amazing. Yes, it needs a tidy up and I do need a dress maker to work on it but that is expected from any wedding dress! I have a short body and long legs so ordered taller than me so I can have the skirt raised. I suggest people use some thought before ordering any dress on line. You will never be able to get the size perfect without your body in it
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Review
#524188 Review #524188 is a subjective opinion of poster.
Product
Jjshouse Dress

Dresses to long | JJsHouse in London, England

.I ordered two dresses from you which arrived safely and well packed I am very pleased with the quality to which these are both made but unfortunately the silver one is far to long I would need to take at least 12in off.It will cost far to much money to return this to be altered as the shipping fee was £74 .So I will have to get someone to do this for me in England this may well cost me approximately between £30 to £40 as these cost me a lot of money and the measurements that I sent you were correct I am rather disappointed.The dress I am talking about is silver dress017941110 . I also ordered 017025540 burgundy dress although long will fit with heels. So I really cant understand why the silver one is so much longer. I was hoping that you would be able to send some money towards the alteration as a gesture of good will. Look forward to hearing from you in the next couple of days. I will say the dresses have been beautifully made and I am really pleased with them .From Mrs.S,Gibbs 3 Ravensbourne Place Springfield Milton Keynes Bucks United Kingdom Order Number 4902580091 Order date 28.05.2014. Thank you Yours faithfully Mrs S Gibbs
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1 comment
Anonymous
#829443

Any woman should be able to shorten a dress, no matter how much it needs to be shortened. All you need is a needle and thread and some common/stick pins to pin the hem up with while you sew it by hand.

I am 74 years old and was shortening clothes by the time I was about 12 years of age. Of course I was also sewing by then, too.

Review
#499843 Review #499843 is a subjective opinion of poster.
Product
Jjshouse Dress
Loss
$50
Tags
  • Dresses

Contact JJsHouse Customer Service

Website:
www.jjshouse.com
Mailing Address:
Flat/RM 901 Yip Fung Building 2-12 D'Aguilar Street, Central
Hong Kong, Hong Kong
Hong Kong
Phone:
+8 528 199 0571
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JJsHouse reviews
I have received a fault item from JJ's house.com - JJsHouse
I have received a fault item from JJ's house.com - JJsHouse
I have received a fault item from JJ's house.com - JJsHouse
I have received a fault item from JJ's house.com - JJsHouse
I have received a fault item from JJ's house.com - JJsHouse
I have received a fault item from JJ's house.com - JJsHouse
I have received my dress today and it is faulty, As follows:- uneven bust line under arms., one side noticeably longer than other. Visible tacking/pin marks on the front of the dress. Several snags in embroidery. Small dirt mark on fabric at neckline Zip almost...
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Review
#404682 Review #404682 is a subjective opinion of poster.
Product
Jjshouse Dress
Loss
$135