Not resolved

Let me start by saying the quality was excellent but this is a BIG BUT. If u have any problems they will not respond.

My dress should have been 6" above ankle as shown in picture. It was up to my calf which was way to short for a formal dress for my sons wedding. JJ's had more than enough time to correct the problem. I contacted them at least 6 times and no answer.

So expect no customer service even if it is their fault. It did turn out well for me with no thanks to JJ's. I had to pay a local seamstress another $95 to add a layer to bottom of dress.

Thank goodness it was black. This could have been a simple fix for them to do yet once they deliver the dress and receive their $ they are done

Product or Service Mentioned: Jjshouse Evening Dress.

Reason of review: Poor customer service.

Monetary Loss: $95.

Preferred solution: Price reduction.

Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like