Tampa, Florida
Not resolved

I am extremely disappointed in the dress I ordered. (A-Line/Princess V-neck Floor-Length Lace Bridesmaid Dress With Ruffle #57725). Upon first inspection, I found the hem line very crooked. The front was a couple inches longer in the front than the back, and the liner was dragging on the floor past the lace. The cups were sewn in crooked, and the zipper gets stuck. It's going to break soon.

I emailed customer service about it, and they said (and I quote) " the issues you mentioned seem hardly to see from the pictures. According to our dressmaker's suggestion, the dress issues may caused by twisted during the packing process, please pull the dress smoothly when try on again. If this does not work, please find a local tailor and let her help you."

After getting fitted for a bra, I found that the boning was completely useless, and made my chest disappear. The purpose of boning is to give the dress structure, in which this boning did the exact opposite. A pipe cleaner would have been more effective. Between that and the crooked low placed cups, my chest looks awful. I also hated how large my bottom half looked. I found that there were 3 layers under the lace! The bottom layer was doubled and had been sewn from the sides, and there is a good 2 inches folded into the seam on each side. I know it's to give room for alterations, but the way it's sewn makes it puff out, adding volume to your hips. All 3 layers plus the lace are sewn together right down the back just past my butt, which puffs up and makes my butt look huge.

So, now I have a dress where my chest disappears, my *** is bigger, the hem is crooked and zipper is going to break. I had even had it made with custom measurements. It's supposed to fit perfectly. The dress is complete garbage. It'll cost more than the dress to fix it. I would NOT advise you to purchase this dress or buy from this company. The product, quality, and customer service are complete ***.

Product or Service Mentioned: Jjshouse Dress.

Reason of review: Bad quality.

Monetary Loss: $180.

JJsHouse Cons: And how the after sales team didnt help recitfy the problem, Poor quality, Customer service.

  • Throw Away Dress
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