Not resolved

I purchased a mother of the bride dress from jjshouse. Before I purchased it I did an online live chat and asked "if the dress doesn't fit can I send it back?" I was told "we'll take care of you".

Well, come to find out, "we'll take care of you" means "we'll take advantage of you." After 6 emails and several pictures (yes, they ask for you to send a picture showing it doesn't fit) I am still waiting for a return address label. They are NOT a good company. Do NOT purchase anything from them. They are NOT helpful.

The fabric does not look like the pictures.

It is very cheap. The "standard size" is way smaller than normal.

Product or Service Mentioned: Jjshouse Wedding Dress.

Reason of review: Return, Exchange or Cancellation Policy.

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