We ordered 7 wedding shawls for the bridal party. When we received the product, they were absolutely terrible and looked deplorable.
Contacting customer service is in Hong Kong. They refused to allow us to send the product back stating "It does't matter if you don't like it or it doesn't fit. You can only send it back if it's defected". This is a TERRIBLE company.
Spend your money elsewhere. They claim everything is stated in the return policy but if you read the return policy, it is very vague and deceiving.
I wish I would have read these reviews before I bought from them. They are not reputable!
Reason of review: Bad quality.
Monetary Loss: $200.
Preferred solution: Full refund.
Store Location: Seguin, Texas