Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

The sizing is way off; small ... and they aren't kidding ...

no returns, even on standard sized orders. The return request response amounted to , we'll give you a 10% of price to have the sizing fixed ... Much too great an error to be fixed with a size adjustment. This business is in China and it should stay there ...

it's obviously a rip off, a good old fashioned scam. my response to them: Your response to our request for a return of a drastically mis-sized standard size 6 gown was essentially NO! And you ask if we understand. NO, we do not understand ...

As you are a foreign company (Chinese) I guess we can't expect the kind of Customer Service we have come to expect from US businesses. Undoubtedly you have a great deal to learn about return policies. Also I note the extreme displeasure with you business acumen and conduct on the "Reviews" on you site. Lesson learned.

I should have read them before hand. I'm sure you couldn't care less, but you have lost a potentially very repeat customer.

You are an unconscionably disreputable company! If this shows up in the Reviews, I hope no one else is *** enough to do business with you!

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $135.

Preferred solution: Full refund.

I didn't like: Wrong size no refunds, Horrible customer service.

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