They will not honor returns. I ordered 4 items.
The shoes were too large and only those could I return for credit - but need to pay to ship them to china. The jacket and wrap were standard size - one did not fit (too tight) and the other was poor quality. The dress was custom, but was made to exact measurements and therefore very tight, like a sleezy bimbo dress and made too short - neither fit nor length as pictures. They refused to return any of the other 3 items and offered only 20% credit or 30% if I reordered.
This turned out to be a very expensive mistake - I would avoid if I were you. Meanwhile, I have purchased, tried and returned a few other items from Macy's, etc.
that I returned without any problem. Stick to stores in the USA that have a good return policy.
Product or Service Mentioned: Jjshouse Evening Dress.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $260.