Syracuse, Utah
Not resolved

The audacity of this company! I ordered latin dance shoes.

They sent me the wrong pair of heels! They were wedding shoes! So I emailed the customer service and they told me to keep the shoes and they would send the correct one. THree weeks later and nothing, so I contact them again and then they said they can't do that but they could give me a 50% coupon for my next purchase!!!

WHAT NO!!! I can't believe it! so I said no, I want my full refund and they said okay, they will give me the refund if I was telling the truth!! OMG I SENT THEM PICTURES!!!

How is this my fault?? Fine okay, I sent the shoes back but guess what I had to pay for shipping and Handling, I paid 10.00$ to return the ugliest wedding shoes I have ever seen. PLEASE EVERYONE LISTEN TO ME, DO NOT BUY FROM THESE PEOPLE!!!

Oh and also, they don't have a number to be reached out to them. That should have been a clue right there that this company is no good.

Product or Service Mentioned: Jjshouse Shoes.

Reason of review: Return, Exchange or Cancellation Policy.

Preferred solution: Full refund.

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