BEWARE: DOES NOT ACCEPT EXCHANGES OR RETURNS! DO NOT USE!!!! | JJsHouse in Washington, District Of Columbia

I recently ordered a dress for a friend's wedding. The size 8 that I ordered did not fit properly in the bust/back area, so I followed the return instructions and contacted their customer service immediately. Basically, they DO NOT honor their policy. Their policy should state, "No matter what, we DON'T accept any exchanges or give full refunds." If you go international, you need to be very careful, as I would stay away from companies that are NOT based out of the US. At least you have some sort of recourse in getting your money back when a company behaves badly. In this case it's in Hong Kong. I have a dress that doesn't fit, had to buy another dress from another company, and I'm out pocket $100!!! How can you be an online company and not accept exchanges, and this was NOT for a custom made dress either! I hope this company eventually goes out of business. DO NOT USE!!!
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#510505 Review #510505 is a subjective opinion of poster.
Product
Jjshouse Dress
Loss
$100
my sister and i found this website: www.jjshouse.com. we purchased her wedding gown and my bridesmaid dress. BOTH items came and had stains on them, fitted horribly, appeared worn and all around seemed poor in quality. Per their policy, I took pictures of what I was...
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3 comments
Anonymous
#635071

***JJSHOUSE.COM IS A SCAM--PLEASE DO NOT USE THEM.***

I had the something happen to me. I ordered a dress 2 weeks ago and I gave them my measurements and they made the dress so big that I doubt they even used my measurements to make the dress. After constantly writing on their site and submitting a ticket. They got back to me and simply said I should get it altered with a local tailor and closed my ticket and did not reply to any of my follow-up emails or reply. This company is A HUGE SCAM

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#259359 Review #259359 is a subjective opinion of poster.
Product
Jjshouse Dress

Contact JJsHouse Customer Service

Website:
www.jjshouse.com
Mailing Address:
Flat/RM 901 Yip Fung Building 2-12 D'Aguilar Street, Central
Hong Kong, Hong Kong
Hong Kong
Phone:
+8 528 199 0571
All JJsHouse Contacts

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