I ordered a gown for my daughter's wedding. When I received the gown, the color I ordered, silver, was color-less.
I asked for an exchange for another color and they said they would give me 50% of my money back, I can keep the dress that is color-less (even though I would never wear it) and then I could purchase another color. Seriously? An even exchange was not even considered? I fought and fought (via email only, of course) and finally they offered to refund 50% of my purchase.
Figured that was better than nothing.
But I certainly was not going to order another dress and give them MORE of MY MONEY. Don't ever order from this company, based of course, in China.
Product or Service Mentioned: Jjshouse Dress.
Reason of review: Order processing issue.
Location: Summerfield, Florida