Not resolved

My dress was for my daughter's wedding.She passed away. There was no way to contactjjshouse, and finally through email they would not take the dress.

I will never deal with them again nor will I have anything kind to say about them. I would like to know how such a company can exist. The dress I ordered was awful. The fact that my daughter was killed did not even concern them Where is the sympathy and understanding .

I believe now this is an Asian company because you cannot connect to a live person to speak. This type of business should not be allowed to do business in the USA

Product or Service Mentioned: Jjshouse Dress.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $187.

Preferred solution: Full refund.

I didn't like: Refusing to let me sent products for exchanges, Will never order from them again refund policy is non existent, Poor customer servcie, I did not get my money back.

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