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Contact JJsHouse Customer Service

How to Reach a Person at JJsHouse

Verified Contact Information

Customer Service:

  • +8 528 199 0571
    This number is currently not in service
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JJsHouse Emails:

Customer Service
Legal
Copyright Infringement Inquiries

JJsHouse Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular JJsHouse Phone Number
+8 528 199 0571
Average Hold Time
From 5 to 10 minutes
Most Popular JJsHouse Email Address
service@jjshouse.com
JJsHouse Live Agent Availability
21% of callers successfully reach a real person
Issue Resolution Rate
Low (4% reported full resolution)
JJsHouse Customer Service Rating
3 out of 5
Call Volume by Day
sun
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tue
wed
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View full overview ›

How to Contact JJsHouse Customer Service?

How to Contact JJsHouse Customer Service?

JJsHouse boasts of customers all across the world. While many customers place their orders online, some customers can visit the company's UK address, browse through the dress in person, and place an order. The JJsHouse location is Readmob Limited, 69 Aberdeen Avenue Cambridge, Cambridgeshire CB2 8DL, United Kingdom. Customers can visit the store during store hours to get the seamless experience the company and store representatives offer.

The leading global online retailer needs a JJsHouse phone number for customers to dial. However, to assist customers with their inquiries about their wedding, prom, party, or other special occasion dresses, the company has published a customer care email address that customers can contact and make inquiries about. The JJsHouse customer service email address is service@jjshouse.com. In addition, JJsHouse ensures prompt delivery to reduce the hassle for customers trying to reach out to the customer care team. There is also another email address that is specific to copyright infringement inquiries, which is ip@jjshouse.com. Moreover, the experienced customer service professionals are ready round-the-clock to assist customers via live chat or a fast response ticket system.

For any dress, design, or material concerns or doubts, customers can contact the JJsHouse customer service team at any hour of the day. In addition to browsing the information provided on the company's official website, the JJsHouse service team is available 24 hours, seven days a week, to clear any doubts customers might have. For swift response, it's best to initiate a live chat with customer service and get the answer or remove your doubt. Head to the official website to start the live chat and click the chat icon. Customers can also scroll down to the bottom of the page and click on Chat Now. This connects you directly to the chatbot, with whom you can request to speak to a professional agent.

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Contact Information

JJsHouse Website:

JJsHouse Help Center:

Corporate Office Address:

Readmob Limited
69 Aberdeen Avenue
Cambridge, Cambridgeshire CB2 8DL
United Kingdom

Summary of JJsHouse Customer Service Calls

6.2K TOTAL
CALLS
00:00 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call JJsHouse?

Return/ Replace Question:

  • “Return”
  • “Return dtress”
  • “Returned”

Shipping and Delivery Question:

  • “Where is my delivery”
  • “Delivery”
  • “Wrong size dress”

Request for Information Question:

  • “Status of order”
  • “Question about prom dresses”
  • “How to order petite style”

Refund Question:

  • “Refund”
  • “Refund my money to big for me the clothes”
  • “Issue with refund”

Product/ Service Question:

  • “Problem with payment”
  • “To see if I order a tux today could I get it by August 23”
  • “To see if I order a tux today could I get it back before Aug 23”

Activation/ Cancellation Question:

  • “Cancel my order”
  • “Canceled by mistake. Need to understand if I need to reorder after being charged”
  • “I want to cancel my order”

Payments and Charges Question:

  • “Got charged twice”
  • “I need the invoice of my purchase”
  • “Do not want duplicate dress sent! Only wanted 1 dress. Try on 1 dress and kept. Happy with that dress. Charged for 2”

Account Question:

  • “Barcode is wrong for dress I'm trying to take back”
  • “Cannot log into account”
  • “Trouble in my account”

Staff Question:

  • “Customer service”
  • “Need customer service”
  • Bad service.

Cards Question:

  • “Credit card issues”
  • “New credit card to pay”
  • “My credit card was billed and I never approved the order”

Website/ Application Question:

  • “Website not working well.”
  • “Translation to English on website.”
  • “Website is not allowing me to see dresses in different colors”

Other Question:

  • “I need know, when my dress coming”
  • “I want to retrun what I bought”
  • “Dress”

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