Contact Information

JJsHouse Phone Numbers

  • +8 528 199 0571
Write review

does not support this feature.

Currently you can call only US numbers.

JJsHouse Email:

Corporate Office Address:

ReadMob Technologies (HK) Limited
Flat/RM 901 Yip Fung Building 2-12 D'Aguilar Street, Central
Hong Kong, Hong Kong
Hong Kong

Help in Social Networks:

Summary of JJsHouse Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact JJsHouse to Ask about:

Return/ Replace Question:

  • “Returning a dress”
  • “To return an item”
  • “About returning item”

Request for Information Question:

  • “Questions information”
  • “Checking on order for my wedding”
  • “Checking on my order”

Shipping and Delivery Question:

  • “Need to know where my shipping is at”
  • “Delivery time” , Review # 1770264
  • “Wrong order received in mail”

Product/ Service Question:

  • “I order a dress and didn’t received any email. I can’t track my order”
  • “To order a dress”
  • “I tried ordering online I can't get it to work I need help”

Activation/ Cancellation Question:

  • “To cancel order” , Review # 1766616
  • “Cancel order”
  • “I ordered an item and I don't need it anymore. I would like to cancel”

Refund Question:

  • “Refund needed”
  • “I would like a refund the shoes I ordered are too big”
  • “Refund”

Payments and Charges Question:

  • “Declined transaction”
  • “Ask about coupon code”
  • “Payment dispute” , Review # 1724039

Cards Question:

  • “I purchased 7 ladies hats Reference 7454109QP12AQA2FD Post Date 01/07/20 Trans Date 01/06/20 these items never arrived. I paid buy MCU VISA CREDIT CARD -4187 .I received my statement from my VISA credit card amount charged $93.98. Help me get my or”
  • “Card wont go through”
  • “Ccard”

Other Question:

  • “I need to exchange my dress for diff size!!!”
  • “Dress I ordered is the wrong color”
  • “Looking for my order”

JJsHouse Rating Stats

1.7 out of 5 stars
based on 438 reviews
See all 901 reviews

Rating trend


JJsHouse Return Policy
To read more:
JJsHouse Delivery Policy
To read more:
JJsHouse Terms of Service
Jjshouse want to ensure all users of the Site that the information collected is processed and disclosed in line with these Terms of Use and the Privacy Policy. In addition to considering the provisions of these agreements, Website ask that The Client review the below terms, which apply to the processing and disclosure of information collected via the Site. The information that The User of company services provide to the Site will be added to Company's database. In the course of processing The Customer's information, information may be shared with third party service providers for the purposes outlined within these Terms of Use. If information is shared as mentioned above, The Company seek to limit the scope of information that is furnished to the amount necessary for the performance of the specific function. Unless otherwise required, Website attempt to ensure third parties protect The Customer's information and abide by applicable privacy laws and regulations.
To read more:
JJsHouse Privacy Policy
This privacy policy applies only to This privacy policy does not pertain to information that is collected offline. BY USING THE SITE, THE CLIENT OF JJSHOUSE CONSENT TO THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY AND TO JJSHOUSE'S' PROCESSING OF PERSONAL INFORMATION FOR THE PURPOSES STATED BELOW. IF THE CLIENT OF JJSHOUSE DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY, PLEASE DO NOT USE THE SITE. This privacy policy applies only to information collected on the Site and does not apply to information collected by through any other means. collects and stores the personally identifiable information that The Customer have provided to Website may collect The User's first and last name, The Client's address, and The Customer's credit card and billing information if The User make a purchase of a product or service. The above list provides an example of the personally identifiable information that may be collected on the Site.
To read more:
JJsHouse FAQ
I ordered a standard-size dress, not a custom-made one. All of Company's dresses are made from scratch, whether The Customer ordered a standard or custom size, both require tailoring time. Please check the tailoring time on the product page. Company's size chart is independent. To choose the best size for The User of Website please check the size chart on the product page, and refer to the measurements below each size. The User of Website can also refer to Company's measuring guide to see how to measure The User of company services To ensure the dress fits The Client well, Website also suggest The Client of Jjshouse choose custom size, which means that The Company make the dress based on The User's exact measurements. To ensure that The Client's dresses will be made from the same roll of fabric, please inform Website of The Customer's requirement about color via email or leave a message in the Special Instructions column at the bottom of the check-out page when placing the order.
To read more:
Top JJsHouse Services

Shipping Service, Customer Care

Top JJsHouse Products

Dress, Wedding Dress, Shoes

JJsHouse Pros and Cons

Pros: Prices, Fast delivery, Original designs, Online shopping, Love the styles

Cons: Horrible customer service, Return policy, Return policy and customer service, Refund policy, Will never order from them again refund policy is non existent


JJsHouse is an online retailer of dresses, including wedding, special occasion and prom dresses, as well as shoes and accessories at wholesale prices. Gowns are distributed into categories enabled with filters for easier search by criteria color, style, fabric, etc.. The permanent Sale category features items with up to 70 off. JJsHouse has developed dress size chart of its own, which differs from that of the UK or the USA, and offers fabric swatches of 28 colors. Launched in 2007, JJsHouse has become a global shopping platform, available in twelve languages and matching currencies, offering shipping services worldwide. JJ House address is mentioned in the Contact Us section of the official website. Payment options include PayPal, Western Union, wire transfer and a number of credit cards. JJsHouse return policy includes refund for any damaged, defective, or mis-shipped items.

JJsHouse reviews and complaints

JJsHouse is ranked 11 out of 111 in Weddings category

Area Served

USA, Worldwide, UK

Payment Methods


Edit Description

JJsHouse Stats

Filter Reset Filter by range.
  • Day
  • Week
  • Month
Level of detail.

Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

Compare JJsHouse to

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Davids Bridal
Davids Bridal
618 reviews
144 reviews
1341 reviews

Write a review
Do you have something to say about JJsHouse? What happened? What can we help you with?
Submit review Don't show this popup