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JJsHouse Phone Numbers and Emails

Customer Service:

  • +8 528 199 0571
    The number is currently not in service
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JJsHouse Emails:

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Copyright Infringement Inquiries
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How to Contact JJsHouse Customer Service?

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PissedConsumer Reporter
How to Contact JJsHouse Customer Service?

JJsHouse boasts of customers all across the world. While many customers place their orders online, some customers can visit the company's UK address, browse through the dress in person, and place an order. The JJsHouse location is Readmob Limited, 69 Aberdeen Avenue Cambridge, Cambridgeshire CB2 8DL, United Kingdom. Customers can visit the store during store hours to get the seamless experience the company and store representatives offer.

The leading global online retailer needs a JJsHouse phone number for customers to dial. However, to assist customers with their inquiries about their wedding, prom, party, or other special occasion dresses, the company has published a customer care email address that customers can contact and make inquiries about. The JJsHouse customer service email address is service@jjshouse.com. In addition, JJsHouse ensures prompt delivery to reduce the hassle for customers trying to reach out to the customer care team. There is also another email address that is specific to copyright infringement inquiries, which is ip@jjshouse.com. Moreover, the experienced customer service professionals are ready round-the-clock to assist customers via live chat or a fast response ticket system.

For any dress, design, or material concerns or doubts, customers can contact the JJsHouse customer service team at any hour of the day. In addition to browsing the information provided on the company's official website, the JJsHouse service team is available 24 hours, seven days a week, to clear any doubts customers might have. For swift response, it's best to initiate a live chat with customer service and get the answer or remove your doubt. Head to the official website to start the live chat and click the chat icon. Customers can also scroll down to the bottom of the page and click on Chat Now. This connects you directly to the chatbot, with whom you can request to speak to a professional agent.

JJsHouse Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • JJsHouse Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    71% phone 29% email
  • The best phone number to call JJsHouse is 85281990571. 20% of customers managed to speak with a real person.

  • The average hold time is from 5 to 10 minutes. The longest wait times are on Monday, while the shortest are on Sunday.

  • Be prepared for the call as JJsHouse may ask you for the following information to identify you as a customer: email, order id or tracking no or phone number.

View full overview ›
PissedConsumer Club

Contact Information

JJsHouse Website:

JJsHouse Help Center:

Corporate Office Address:

Readmob Limited
69 Aberdeen Avenue
Cambridge, Cambridgeshire CB2 8DL
United Kingdom

JJsHouse Customer Service Reviews

1.4 / 5
Bad
Charlton Cbe
Myself grwndmother of bride

Do not like online ordering with no ability to speak to JJ House. When ordering it is nicer to speak to a real oerson

Juliet S Dhw
Bad Service, My problem is still not resolved
stars-rating stars-rating stars-rating stars-rating stars-rating
2.0

Subject: Immediate Action Required: Urgent Help Needed to Complete
This is an emergency request for assistance with my order. I have been trying desperately for over a week to place an order for a dress that I need immediately, but I have been unsuccessful despite trying everything.
I have followed all steps provided on your website and even attempted alternate solutions like [briefly mention attempts].

Nothing has worked, and time is running out. I cannot afford further delays.
I am pleading for your immediate attention and support to resolve this issue or process my order directly on my behalf. Please prioritize this matter as critical.

I am ready to provide any further details required.
I am counting on your swift action. Please get back to me at the earliest possible moment.

Breann Vys
JJ'S HOUSE IS A SCAM

I've filled out these questions before. As I suspect JJ's House dont want to resolve anything. They give you the run around asking the same questions over and over again hoping that you will give up and not request a refund and a return form.
I will let my government know this.

Monesha Ede
Need order no for order just placed.
stars-rating stars-rating stars-rating stars-rating stars-rating
3.0

Do not like your web site - hard to get around. Am looking for an order number for order placed last week.

Need toknow status of said order. Have been unable to get it.

Would like a customer service number in this country. It would be nice to talk to a live person!!!

How Good is JJsHouse's Customer Service?

Merlene J Lkw
Merlene J Lkw
Feels Disappointed | Oct 10, 2024

I can get in touch with nobody since I got my dress I still don’t know how to make the return. Follow the instructions I never got it

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Ernestina Eql
Ernestina Eql
Feels Disappointed | Sep 24, 2024

I never received my dress for my daughter’s wedding I ordered it over 3 weeks ago. They don’t have a number to call so I am at my wits end don’t know what to do

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Nardos Sok
Nardos Sok
Feels Disappointed | Sep 21, 2024

…..@@@@

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Victoria H Vsg
Victoria H Vsg
Feels Disappointed | Sep 19, 2024

There’s no customer service…couldn’t find it anywhere on your site.

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Janet P Lif
Janet P Lif
Feels Disappointed | Sep 15, 2024

I never heard from customer service I did contact by virtual service basically told what complaint was which I ordered 3 black dresses all to small and one zipper didn’t work

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Emelin Dff
Emelin Dff
Feels Disappointed | Sep 13, 2024

Simple to order but wrong dress sent

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Summary of JJsHouse Customer Service Calls

5.9K TOTAL
CALLS
00:00 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call JJsHouse?

Return/ Replace Question:

  • “Return”
  • “For my return did not heard from jj’shouse”
  • “Need returns slip”

Shipping and Delivery Question:

  • “Sizing”
  • “Where is my order”
  • “Tracking an item”

Request for Information Question:

  • “Looking for my order I already paid for.”
  • “Question about a return”
  • “Checking ro see if you received my irder if not place irder”

Refund Question:

  • “Refund”
  • “Waiting for refunds, it been more than a month”
  • “Waiting for refunds”

Product/ Service Question:

  • “Can't order a product”
  • “Damaged items”
  • “Problem with a return label”

Activation/ Cancellation Question:

  • “You cancelled my order”
  • “Cancel order”
  • “Want all orders cancelled !! Unable to open qt code for return”

Payments and Charges Question:

  • “Wait on coupon code so I can order dress before deadline.”
  • “Charges”
  • “Discount?”

Account Question:

  • “Want to verify my present will come before Christmas, well before Christmas”
  • “I can't get in Contact with anyone!”
  • “Resset password”

Staff Question:

  • “Need customer service”
  • Bad service.
  • “Customer service”

Cards Question:

  • “Credit card issues”
  • “New credit card to pay”
  • “My credit card was billed and I never approved the order”

Website/ Application Question:

  • “Website not working well.”
  • “Translation to English on website.”
  • “Website is not allowing me to see dresses in different colors”

Other Question:

  • “Trying to find my dress”
  • “Dress too small”
  • “My order”

Compare JJsHouse Customer Service To

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