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Jjshouse - Customs
Jjshouse - Customs
I bought a bridesmaids dress on the jj house website which is an us based website and charges in US dollars. While purchasing the dress I was charged a conversion rate since I live in Canada. I www also charged a custom fit fee ($30) along with shipping to Canada fee...
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#1284177
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I have read a lot of negatives about these overseas sites.i recently ordered dress from dress lily and although not best quality dress is lovely and size perfect.i ordered shies from jj house my mistake i ordered wrong size.was offered 50percent refund or theyd send...
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#1282349
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Jjshouse - Pitiful Craftmanship
Jjshouse - Pitiful Craftmanship
Jjshouse - Pitiful Craftmanship
I ordered a prom dress - paid extra for custom measures. Got the dress, it was incredibly loose, the top was falling off my daughter. The sides were gaping open, and the seam going down the back of the dress was bumpy - the stitching bunching it up. The company claims...
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1.8
I liked
  • Pictured products and how they were described
I didn't like
  • Product that was delivered to me
#1282123
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Jjshouse - Do not order!

Do not order from JJsHouse unless you know that the dress looks, fits & feels amazing, without trying it on. They do Not accept returns!!!!!
#1281290
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Jjshouse - No return information in package

I bought this dress. It is ill fitting and way too hot and heavy. Does not work at all. I went online to find return information and found this site. I may as well swallow the cost and donate the dress rather than go through what so many others have reported. Terrible business practices.
#1278938
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Jjshouse - Defective shoes can’t be returned

I have been trying for a week to get a return form that JJ’s house requires to return defective shoes. They also require the tag and the bag with a number but the shoes arrived with no tags or numbers. They told me I would have to return the shoes to an address in China just to get 50% store credit. To mail them would cost more than the defective shoes. Scam Company.
1.2
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1277757
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Jjshouse - DO NOT purchase from JJHouse

The dress was too small, the zipper was very difficult to zip up (even when I wasn’t in the dress) and the color was not the same in the picture. I ordered a silver dress and it looked taupe. They did not refund my order even after I sent photos of the fit and the color difference. I will never do business with them again.
1.0
Details
Advertised vs Delivered
Customer service
Exchange, Refund and Cancellation Policy
Staff
Value for money
Warranty
#1276294
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Received the dress and it looks well made but went to try it on and sleeves were not to my satisfaction and felt a little snug across shoulders. Tried several things mes to get a return label and keep getting that they want pictures of the dress and the problem. They...
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3.7
#1273912
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Jjshouse - PLEASE DON'T USE THIS COMPANY THEY ARE A SCAM
My order came two weeks after the latest date I should have received it and missed the event it was for. This is after I spent extra money for fast delivery. I refused to sign and returned the parcel so they got the courier to deliver again where I refused it again....
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1.0
#1273284
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DO NOT BUY FROM THIS CHINESE COMPANY. I REPEAT, DO NOT BUY FROM JJ House. Sizes do not match our canadian standards and it is impossible to get a refund. It is a fraudulent company.
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Anonymous
Anonymous

After a lot of emails with JJ House for a refund for a pair of dancing shoes that did not fit and a lot of promises from them to give me a refund. JJ House finally came throug...

Anonymous
Micheline Charron

Follow-up on my experience in dealing with JJ House. After many emails trying to get a refund, all I got was multiple requests to remove my bad review and false promises to ge...

1.0
#1271885
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