Request for return | JJsHouse in Chico, California

4.7
Details
Request for return - JJsHouse
Request for return - JJsHouse
Hello, I am not a pissed consumer, I’d just like to get in contact with a person. I’d like to exchange a dress for the same dress in a smaller size. Thanks, Lauren Freihofer 8589452338
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Review
#1688210 Review #1688210 is a subjective opinion of poster.
Product
Jjshouse Dress
Reason of review
Return, Exchange or Cancellation Policy
I placed an order with them and their policy was hassle free returns. This company is fraudulent. They would not respond with a place to send the returns. About a month later after my credit card credited my account and went after them they gave me the address to get...
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1 comment
tim S
#1619017

they are all a bunch of liars, cheats and thieves! i say CLASS ACTION LAWSUIT!

all you get back from them is "best regards" after refusing to accept any responsibility for their errors, lies and total lack of professionalism!

run zas fast as you can! fraud, fraud, fraud, fraud, fraud, did i mention they are frauds?

Review
#1422623 Review #1422623 is a subjective opinion of poster.
Product
Jjshouse Dress
Reason of review
Return, Exchange or Cancellation Policy
Loss
$1100
Preferred solution
Full refund

Return | JJsHouse in Santa Ana, California

1.7
Details
Return - JJsHouse
Return - JJsHouse
I have been attempting to return a dress for three days now. You claim to have an easy return policy. I received the dress on Friday. I was dissatisfied with the color and the quality and I requested to return it immediately. I’ve sent pictures and multiples requests. Order:4102049261
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Review
#1394353 Review #1394353 is a subjective opinion of poster.
Product
Jjshouse Dress
Reason of review
Return, Exchange or Cancellation Policy
1.7
Details
26, but the payment platform needed to be cleared to receive my refund, and to contact my bank for assistance. Needless to say the bank claims department verified that JJSHOUSE IS BEING DISHONEST THERE IS NOTHING PREVENTING THE REFUND OF MY MONEY!! It has been two...
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1 comment
Anonymous
#1414528

They are total thieves. Ordered item it didn't come close to fitting and was wrong color.

Their return policy says they will give full refund including return postage. The only thing they will accept is for me to return it at my expense. Cost to return is more than the cost to buy the item.

I thought I was dealing with a company in Sacramento Cal., it turns out they are in China.

Complete rip off. They are thieves.

Review
#946521 Review #946521 is a subjective opinion of poster.
Product
Jjshouse Dress
Reason of review
Return, Exchange or Cancellation Policy
2.2
Details
No after purchase service - JJsHouse
No after purchase service - JJsHouse
I was assured by Ken in chat that a size 8 would fit my measurements.In the U.S. I wear 2-4. The dress came quickly but is huge. They told me to have it altered and they would pay 10%. It would cost over $100.00 in California where I live to make it fit...why would I...
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Review
#883041 Review #883041 is a subjective opinion of poster.
Product
Jjshouse Dress
Cons
  • Poor customer servcie
Reason of review
Not as described/ advertised
Loss
$130

Jjshouse Dress Review

1.7
Details
Extremely difficult to request a return amd refund. Customer satisfaction is not a priority. Only purchase if you are positive you will be satisfied and can actually wear whatnyou purchased otherwise you are stuck with something you cant wear.
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Review
#820270 Review #820270 is a subjective opinion of poster.
Product
Jjshouse Dress
Reason of review
Problems with payment
I ordered a dress & bolero wrap for my sister's wedding. I ordered the dress in my size & the wrap a size larger so I could have extra room. When I received the garment, the dress fits great except for a small adjustment I will have to make on the top of the bust but...
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Review
#804337 Review #804337 is a subjective opinion of poster.
Product
Jjshouse Dress
Reason of review
Doesn't fit
Loss
$4000
Preferred solution
Send me one that fits!
Tags
  • really bad company
2.3
Details

Update by user Feb 26, 2016

They have finally chosen to resolve this and let me return my dress for a refund. Just shipped it today and will see if they follow through.

Original review posted by user Feb 26, 2016

2/25/16 Bought two dresses one for my daughter and one for myself, we measured ourselves 3 times each and ordered her dress non...
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Review
#798021 Review #798021 is a subjective opinion of poster.
Product
Jjshouse Dress
Reason of review
Not as described/ advertised
1.0
Details
I urge to not buy from this disreputable company. The dress I purchased was totally misrepresented. Though not a custom size they refused to accept a return/refund though submitted in their short window of opportunity to do so. After 20 exchanged emails and a week plus...
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Review
#775353 Review #775353 is a subjective opinion of poster.
Product
Jjshouse Dress
Pros
  • Fast delivery
  • Price
  • Cheap price but you get what you pay for
Cons
  • Lack of customer service
  • Return policy and customer service
Reason of review
Not as described/ advertised

Contact JJsHouse Customer Service

Website:
www.jjshouse.com
Mailing Address:
Flat/RM 901 Yip Fung Building 2-12 D'Aguilar Street, Central
Hong Kong, Hong Kong
Hong Kong
Phone:
+8 528 199 0571
All JJsHouse Contacts

JJsHouse Reviews

  1. 246 reviews
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  3. 33 reviews
  4. 16 reviews
  5. 23 reviews
JJsHouse reviews
1.0
Details
Ripped off in California!!! Don't do business with this company!! The sizes are not accurate and they won't refund my 197.00. This company is a joke. I wished I would have read the reviews before I ordered a dress. So pissed off. I emailed them within the first...
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Review
#767732 Review #767732 is a subjective opinion of poster.
Product
Jjshouse Dress
Reason of review
Not as described/ advertised